Trusted by Millions as the Best Web Hosting Solution

Over 20,000 New Customers a Month & Hosting Millions of Domains!

Do you have the drive to help retain customers through excellence? If so, then this is definitely the job for you!

Benefits

  • Competitive pay
  • Generous vacation & sick time, along with other paid holidays
  • Great medical/dental/vision benefits (plus many others)

Key Responsibilities

  • Answer inbound calls, chats, and email from existing clients to help renew accounts & retain their business
  • Perform outgoing calls to existing clients to aid them in renewing
  • Sell Bluehost's feature set to existing clients, including up-selling longer terms and other products
  • Perform excellent customer service (including basic technical support) to aid in retention efforts
  • Meet and track performance standards, both in terms of workload and effective retention ability
  • Manage multiple accounts simultaneously through a Linux, browser-based interface

Requirements

  • Exceptional interpersonal skills, both in verbal (phone) and chat style interactions
  • Be able to effectively and accurately communicate company policy to customers
  • Be able to confidently advocate the value of Bluehost products and services in a compelling and helpful manner
  • Be able to type at least 40 WPM
  • Possess or be able to develop a firm understanding and grasp of web hosting technology, especially as it relates to Bluehost
  • Be motivated and driven to reach individual and team goals
  • One year of sales experience (preferred)
  • Be available and willing to work Saturday and afternoon/evening hours
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