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Email Application Setup: Entourage

Learn how to manually set up your account with either standard or SSL-secured server settings, adjust authentication options, and choose whether to save your password in the Mac OS keychain for convenience. This article will guide you through the steps to add and configure an email account in Microsoft Entourage on Mac OS X.

Adding An Account to Entourage (Mac OS X):

Checking the "Save password in my Mac OS keychain" box is optional. Not checking this box makes Entourage ask you for your password each time you send or receive email.

  1. Open Entourage.
  2. Click on Tools and Accounts.
  3. Click on the "New" Button, then click "Mail".
  4. Enter Your Name to identify this email account in Entourage.
  5. Click "Configure account manually".
  6. In the Edit Account window, fill in the following:
    • Enter the full email address and complete the requested personal information.
    • Account ID is the email address you plan to receive with.
    • Enter the POP or IMAP server as shown in the cPanel > Email Accounts > Configure Mail Client.
    • Enter the email account's password.
    • The SMTP server is the same as the incoming mail server
  7. To complete this process, please see the applicable section below.

Arranging Your Entourage Settings to Use Non-SSL-Based Ports

  1. Click the button for "Advanced Sending Options."
  2. Ensure "SMTP server requires authentication" is checked, and use the same settings as the receiving server is selected.
  3. Click OK to return to the main Entourage window.

Arranging Your Entourage Settings to Use SSL-Based Ports

To make your Entourage program utilize an SSL-based email connection, go back into the Edit Accounts window and do the following:

  1. Click for "Advanced Receiving Options"
  2. Select "This IMAP service requires a secure connection (SSL)."
  3. Set the "Override default IMAP port" to 993.
  4. Click "OK" to go back to the main window.
  5. Click for "Advanced Sending Options"
  6. Select "SMTP service requires secure connection(SSL)."
  7. Select "Override default SMTP port" to 465.
  8. Keep setting "SMTP server requires authentication."
  9. Keep setting "Use same settings as receiving mail server."
  10. Click "OK" to go back to the main window.

Summary

By following this guide, you will have successfully added and configured your email account in Entourage on Mac OS X, with options for both standard and SSL-based connections. Saving your password in the Mac keychain is optional, but it can simplify the login process.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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