{"id":40840,"date":"2022-09-21T08:19:31","date_gmt":"2022-09-21T13:19:31","guid":{"rendered":"https:\/\/bhmultisite.com\/resources\/?p=40840"},"modified":"2022-12-07T10:03:39","modified_gmt":"2022-12-07T10:03:39","slug":"5-tools-to-better-manage-your-online-store","status":"publish","type":"post","link":"https:\/\/www.bluehost.com\/blog\/5-tools-to-better-manage-your-online-store\/","title":{"rendered":"5 Tools to Help You Better Manage Your Online Store"},"content":{"rendered":"\r\n<p>Do you own an online business? Then you\u2019re probably tackling a huge amount of tasks. Tasks that take up a lot of your valuable time, and might even cause you to forgo other important tasks because you simply don\u2019t have time to manage it all. Maybe you find yourself working during holidays and weekends, just to get all your work done. And that\u2019s a shame! Your online business should not come at the expense of your personal life. That\u2019s why you should look into automation. In this post, we\u2019ll share a few ways to automate your business and greatly improve your work-life balance.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" id=\"h-what-is-automation\"><strong>What is automation?<\/strong><\/h2>\r\n\r\n\r\n\r\n<p>In short: automation means streamlining your processes. Repetitive tasks that you used to do by hand will now happen automatically. It means you\u2019ll be working more efficiently, because you can now spend time on growing and perfecting your business. Another bonus: Your work will be less prone to errors!<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" id=\"h-why-should-you-choose-to-automate-part-of-your-business\"><strong>Why should you choose to automate part of your business?<\/strong><\/h2>\r\n\r\n\r\n\r\n<p>You probably know that no matter what market you\u2019re in, it\u2019s a competitive environment. Especially if you\u2019re a small business, it might be hard to compete with large companies that have a lot of resources. If you can free up your time by automating processes, then you\u2019ll also be able to reduce labor costs and therefore increase your profits.<\/p>\r\n\r\n\r\n\r\n<p>But that\u2019s not all! Did you know that <a href=\"https:\/\/www.superoffice.com\/blog\/customer-experience-statistics\/\">86% of buyers<\/a> would pay more to receive great customer service when shopping online? So by automating your processes, you\u2019ll be able to spend your time on more important things, such as improving your customer service, service delivery, and even the quality of your product. This will all help you give your customers a wonderful experience! Which could lead to great word-of-mouth sales.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" id=\"h-5-useful-tools-to-automate-your-online-store\">5 useful tools to automate your online store<\/h2>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"h-1-email-marketing\">1. Email marketing<\/h3>\r\n\r\n\r\n\r\n<p>Writing great <a href=\"https:\/\/www.bluehost.com\/blog\/marketing-automation-tools\/\">marketing emails<\/a> is no easy feat. It can easily take you an entire day to draft a good email, or to keep track of which customers you need to email about their abandoned carts. That\u2019s why it might be worth checking out <a href=\"https:\/\/wordpress.org\/plugins\/makewebbetter-hubspot-for-woocommerce\/\">HubSpot for WooCommerce<\/a>. It\u2019s very easy to set up, and allows you to build beautiful and responsive emails. And it also comes with over 20 pre-designed templates! What\u2019s more, you can personalize them based on your customers&#8217; previous purchases. This plugin has a lot to offer, so do check out their page.\u00a0<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"h-2-order-management-and-tracking\"><strong>2<\/strong>. Order management and tracking<\/h3>\r\n\r\n\r\n\r\n<p>Luckily, you don\u2019t have to manually keep track of your orders anymore. Still, it might be good to let your customers know what the status of their order is. That\u2019s why we recommend using a plugin like <a href=\"https:\/\/codecanyon.net\/item\/woocommerce-order-tracker\/19814717\">WooCommerce Order Tracker<\/a>. With this plugin, customers can easily track their orders, even if you use a third-party shipping service. This will greatly increase customers\u2019 trust in your business.\u00a0<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"h-3-refunds-and-returns\">3. Refunds and returns<\/h3>\r\n\r\n\r\n\r\n<p>Hopefully, you won\u2019t have to deal with refunds or returns all that often. But when they happen, it can take quite some time to manually sort it out. Especially if a customer wants to swap one item for another. That\u2019s why we recommend you automate your refunds and returns. Luckily, <a href=\"https:\/\/www.bluehost.com\/wordpress\/woocommerce-hosting\">WooCommerce<\/a> has a powerful plugin that does just that: <a href=\"https:\/\/wpswings.com\/product\/rma-return-refund-exchange-for-woocommerce-pro\/\">RM Return Refund &amp; Exchange for WooCommerce<\/a>. And don\u2019t worry! People won\u2019t be able to \u2018simply\u2019 get refunded. The plugin offers you the ability to restrict and deny requests.\u00a0<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"h-4-customer-service\">4. Customer service<\/h3>\r\n\r\n\r\n\r\n<p>Of course, not everything can be automated when it comes to customer service. And you shouldn\u2019t want to either. Because \u2018one size fits all\u2019 won\u2019t work with people. We\u2019re simply too different! Besides, customers will notice when they won\u2019t get tailored advice or support. This isn\u2019t bad, per se, but it\u2019s something to keep in mind while planning your customer service experience.<\/p>\r\n\r\n\r\n\r\n<p>One thing you can offer customers is a chatbot. They\u2019re great for answering straightforward questions and troubleshooting common issues. A chatbot can make your customer service more efficient and more streamlined. Another bonus: <a href=\"https:\/\/journal.binus.ac.id\/index.php\/EMACS\/article\/view\/6531\">A lot of millennial customers<\/a> would rather talk to a chatbot than a support person!\u00a0<\/p>\r\n\r\n\r\n\r\n<p>There are a lot of chatbots out there, so it\u2019s good to do your own research. However, if you want a starting point we recommend <a href=\"https:\/\/wordpress.org\/plugins\/tidio-live-chat\/\">Tidio<\/a>. This plugin offers both live chat and chatbots, as well as email integrations. What\u2019s more, the chatbots also come with useful templates for various situations. And it\u2019s 100% mobile-friendly.\u00a0<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"h-5-invoices\">5. Invoices<\/h3>\r\n\r\n\r\n\r\n<p>This might not sound exciting, but it can be a major timesaver. Especially if you work with other professionals and businesses. If you need to manually create invoices for them, that will cost you a lot of time in the long run. So save yourself time and install <a href=\"http:\/\/wordpress.org\/plugins\/woocommerce-pdf-invoices-packing-slips\/\">WooCommerce PDF invoices &amp; Packing Slips<\/a>. Every order confirmation email will now automatically contain a PDF invoice. All you have to do is create a template or use one of the plugin\u2019s templates. It\u2019s super easy!<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" id=\"h-conclusion\">Conclusion<\/h2>\r\n\r\n\r\n\r\n<p>Automating certain processes will free up your time so you can focus on more important tasks, such as curating an amazing customer experience and perfecting your business. Automation can help you behind the scenes, making sure you are on top of emails, refunds, order tracking, and much more. So look at which repetitive tasks take over your day, and see if you can automate them!\u00a0<\/p>\r\n\r\n\r\n\r\n<p>Want to read more about automation? Check out our <a href=\"https:\/\/www.bluehost.com\/blog\/how-to-automate-wordpress-with-zapier\/\"><em>How to Automate WordPress with Zapier <\/em><\/a>post.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Do you own an online business? Then you\u2019re probably tackling a huge amount of tasks. Tasks that take up a lot of your valuable time, and might even cause you to forgo other important tasks because you simply don\u2019t have time to manage it all. Maybe you find yourself working during holidays and weekends, just [&hellip;]<\/p>\n","protected":false},"author":50,"featured_media":40841,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"Automating processes will free up your time, so you can focus on more important tasks. Want to learn more? Then read on!","inline_featured_image":false,"footnotes":""},"categories":[582,3055],"tags":[3309,3311,3331,3335],"ppma_author":[588],"class_list":["post-40840","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce","category-sell-online","tag-ai","tag-analytics","tag-listicle","tag-small-business"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>5 Tools to Help You Better Manage Your Online Store - Bluehost Blog<\/title>\n<meta name=\"description\" content=\"Automating processes will free up your time, so you can focus on more important tasks. Want to learn more? 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