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View and Analyze Access Logs in Account Manager

Access logs provide a detailed report of every request made to your website. This offers valuable insights into visitor behavior, site performance, and potential website security threats. Access logs can be used to monitor unusual activity, such as repeated failed access attempts and IP addresses making too many requests in a short period, which could indicate possible security threats.

In this article, we will guide you on how to view the access logs in your Bluehost Account Manager, enabling you to improve your website's security and performance.

View the Access Logs

Here are the steps to view the access logs in your Account Manager.

  1. Log in to your Bluehost Account Manager.
  2. Click Websites on the left side of the navigation menu.

    Account Manager - Websites tab

    You can also click on the Hosting tab, locate the hosting package you need to manage, and click its MANAGE button.

    Hosting - Manage button

  3. Look for the website you need to manage and then click its SETTINGS button.

    Settings button

  4. Click the ADVANCED tab on the top menu.

    Advanced tab

  5. Scroll down and look for the Logs card. Click the MANAGE button.
    Account Manager - Advanced tab - Logs card
  6. On the Logs panel, you will see the following tabs:
    • Access Log
    • 4xx 5xx Errors
    • Activity Log
    • PHP Errors
  7. Click the Access Log tab.

    Access Logs tab

  8. Under the Access Logs tab, you will find the visitor data with the following information:
    • Time: This indicates the date and time when the access request occurred, which is formatted for chronological tracking.
    • IP Address: This identifies the device or source requesting access, which is useful for tracking and identifying users or troubleshooting.
    • Request: This shows the specific request made to the server and the URL or file being accessed
    • Device: This provides the details about the user's browser, operating system (OS), and device type used.
    • Size (bytes): The size of the data transferred in the response, measured in bytes.
    • Response time (ms): This refers to the time it takes to process a request.
The system retains logs for a minimum of 30 days, and you can archive or delete them.

Summary

Access logs monitor and track every request made to your website, offering valuable insights into visitor behavior, site performance, and potential security threats. This article will guide you through viewing the access logs in your Bluehost Account Manager. By understanding how to access and analyze these access logs, you can improve your website's security and performance effectively.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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