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Knowledge Base

View and Analyze Access Logs in Account Manager

Access logs provide a detailed report of every request made to your website. This offers valuable insights into visitor behavior, site performance, and potential website security threats. Access logs can be used to monitor unusual activity, such as repeated failed access attempts and IP addresses making too many requests in a short period, which could indicate possible security threats.

In this article, we will guide you on how to view the access logs in your Account Manager, enabling you to improve your website's security and performance.

View the Access Logs

Here are the steps to view the access logs in your Account Manager.

  1. Log in to your Bluehost Account Manager.
  2. In the left-hand menu, click Websites.
  3. Click the MANAGE button located next to the website you want to manage.

    Bluehost Account Manager - Website Manage button
     

  1. Click the LOGS tile.

    Advanced tab
     

  2. On the Logs panel, you will see the following tabs:
    • Access Log
    • Activity Log
    • PHP Errors
       
  3. Click the ACCESS LOG tab.

    Access Logs tab
     

  4. Under the ACCESS LOG tab, you will find the visitor data with the following information:
    • Date: This indicates the date and time when the access request occurred, which is formatted for chronological tracking.
    • IP Address: This identifies the device or source requesting access, which is useful for tracking and identifying users or troubleshooting.
    • Request: This shows the specific request made to the server and the URL or file being accessed
    • Device: This provides the details about the user's browser, operating system (OS), and device type used.
    • Size (bytes): The size of the data transferred in the response, measured in bytes.
    • Response time (ms): This refers to the time it takes to process a request.

Summary

Access logs monitor and track every request made to your website, offering valuable insights into visitor behavior, site performance, and potential security threats. This article will guide you through viewing the access logs in your Account Manager. By understanding how to access and analyze these access logs, you can improve your website's security and performance effectively.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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