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Knowledge Base

How to Reset Joomla Password

There are three ways to reset your Joomla password.


Forgot Password Reset Link

  1. Go to your log in screen at http://example.com/index.php/component/users/?view=login.

    Please replace 'example.com' with your actual domain and installation location.

  2. On the login form, click Forgot Your Password link.
  3. Enter the admin email address of the account you're trying to access.
  4. Click Submit to have the password sent to your email address.

Manual Password Reset via phpMyAdmin

  1. Log in to your Bluehost Account Manager.
  2. Once logged in, find and click the Hosting tab on the left side of your Account Manager dashboard.
  3. Choose the Hosting Package name you want to manage under the All My Hosting Packages section. 

    • If you have multiple Hosting packages on your account, click the MANAGE button on the Hosting package you want to manage.

    • If you only have a single Hosting package on your account, you will be rerouted to the Hosting Overview page. 

  4. Click on the cPANEL button under the Quick Links section.
  5. Look for the Databases section, then click phpMyAdmin.
  6. Click on the Joomla database from the list on the left.

    Joomla Database Names

    If Joomla is installed through QuickInstall, this would be named jmln#.
    If Joomla is installed via Softacuolous, the database will be named joomla878.
  7. Click joom_users on the list.

    Joomla Database Users

  8. Under username, you will see the list of registered users. Click edit Under the user for which you want to reset the password.

    Edit Joomla User

  9. Look for Password varchar(100),  then clear the value on the far right.

    Clear password value

  10. Enter your Preferred password. Then, in the drop-down, select MD5 to encrypt your password. 

    enter preferred password

  11. At the bottom of the page, click GO.
  12. You can now log in to the admin account with your new password.

Via Softaculous

  1. Log in to your Bluehost Account Manager.
  2. Once logged in, find and click the Hosting tab on the left side of your Account Manager dashboard.
  3. Choose the Hosting Package name you want to manage under the All My Hosting Packages section. 

    • If you have multiple Hosting packages on your account, click the MANAGE button on the Hosting package you want to manage.

    • If you only have a single Hosting package on your account, you will be rerouted to the Hosting Overview page. 

  4. Click on the cPANEL button under the Quick Links section.
  5. Click the Softaculous App Installer tool under the Software section.
    Softaculous Installer Icon
  6. On the Softaculous page, click on the Installations box. 
    Softaculous Installations Box
  7. Under the Current Installs section, choose the user you want to manage by ticking the box.
  8. Click the Edit Details (✏️) icon.
    Softaculous Edit Installations
  9. Scroll down to the Admin Account section.
  10. Enter the username and preferred password on the Username and Password fields, respectively
    Softculous Joomla Admin Account
  11. Click the Save Installation Details button to change the password for the selected user.
    Save Installations Button

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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