What to Know About Data Deletion Timeframes

For hosting accounts, it’s essential to maintain backup copies of all your content. Below, we’ll review the policies for Shared Hosting, VPS, and Dedicated Accounts regarding their respective data deletion timeframes.

• Shared Hosting Accounts
• VPS and Dedicated Accounts
• Summary

Shared Hosting Accounts

When services are terminated for any reason, all subscriber content, websites, and associated data will be permanently removed. It is the subscriber’s sole responsibility to keep backup copies of all content, websites, and related data. Bluehost is not responsible for the loss of any Subscriber Content. Subscribers should always keep offline backups of their files, even if they have purchased products like Site Backup and Restore.

VPS and Dedicated Accounts

If VPS or Dedicated Hosting services are terminated for any reason, access to your cPanel will be restricted for about seven (7) days, during which you will not be able to log in. If the account remains unpaid after eight (8) days from expiration, the server will be suspended for roughly thirteen (13) days. Dedicated servers with invoices overdue by more than twenty-one (21) days may be reclaimed, leading to the complete and permanent erasure of all server data. Bluehost is not responsible for any loss of data resulting from such deletion.

Summary

Learn the data deletion policies for Shared Hosting, VPS, and Dedicated Accounts. When hosting services are terminated, all website files and subscriber content are permanently removed. For Shared Hosting, backups are the customer’s responsibility—even if backup tools are purchased. VPS and Dedicated accounts follow strict timelines: cPanel access is restricted after 7 days, servers are suspended after 13 days, and data is erased after 21 days of non-payment. To avoid data loss, always maintain offline backups. Bluehost is not liable for deleted content.