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Knowledge Base

Email Application Setup: Windows Phone 8

Learn how to manually enter your account details, activate your SSL encryption for security, configure server settings, and manage common certificate warnings that may appear during the setup process. This guide provides instructions to add and configure your email account on a Windows Phone.

Setup Windows Phone 8

  1. Open Settings
  2. Tap Email + Accounts.
  3. Choose Add an Account.
  4. Choose Advanced Setup.
  5. Enter your complete email address and password, and then click Sign In.
  6. Choose Internet Email.
  7. On the Internet Email Account page, enter the following settings:
    • Account Name: What you want to refer to your account as.
    • Your Name: Your name as you want it to appear on your sent email.
    • Incoming Email Server:mail.example.com, replacing example.com with your domain name.
    • Account Type: Choose IMAP or POP. We recommend IMAP.
    • User Name: Your complete email address.
    • Password: Your email account password.
    • Outgoing (SMTP) Email Server:mail.example.com, replacing example.com with your domain name.
  8. Check the boxes for:
    • Outgoing server requires authentication.
    • Use the same user name and password for sending email.
  9. Tap Advanced Settings (optional, but recommended). Check the boxes for:
    • Require SSL for incoming email.
    • Require SSL for outgoing email.
  10. Tap Sign In.
  11. If you choose to encrypt your connection with SSL, there will be an Attention Required pop-up next to the email you set up. Select the email account to proceed.
  12. Since you're using your domain name as the mail server (mail.example.com), your Windows Phone will expect that the SSL certificate contains your domain name, but it contains the name of the Bluehost server (such as box123.Bluehost), instead. Due to the mismatch, you'll see a message informing you that the name on the Bluehost server's certificate doesn't match your domain name. This is normal. Just tap Continue.

That's it! Enjoy using email on your Windows Phone.

Summary

Following this, you will be able to set up your email on your Windows Phone with secure SSL connections. Bluehost's server name mismatch would result in a common certificate warning, which is expected and safe to bypass. Enjoy seamless email access on your Windows Phone!

 

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
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    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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