How to Resolve Exceeding Outbound Limits

Have you ever encountered an error message stating "Speed Limit Exceeded" when sending emails? If so, you've likely surpassed the permitted hourly limit for outbound emails. This guide will help you understand why these limits exist and what you can do if you need to send more emails than allowed.

Understanding the Hourly Email Limit

There is a default limit on all hosting accounts of 150 email messages sent per hour. This is a policy to help control spam on the internet and does not apply to your inbound email. You can receive as many emails as will fit in the email account's quota.

Why Do "Email Speed Limit Exceeded" Errors Occur

When you attempt to send more than 150 emails within an hour, the server automatically triggers a "Speed Limit Exceeded" error. This is a safety mechanism to discourage spammers and ensure that email usage remains within normal levels. If you receive this error, any emails sent beyond this limit will not be delivered until the rate limit resets in the following hour.

How to Resolve This Issue

Summary

If you encounter the "Speed Limit Exceeded" error, it means you've surpassed the standard limit of 150 outbound emails per hour, a safeguard against spam. This restriction does not apply to incoming emails. Should you need to send more than the allotted amount, you can contact support with a detailed justification to request an increase. This policy ensures that email usage remains balanced and spam is controlled effectively.

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