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Knowledge Base
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FTP Client: Fetch

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Among the various FTP programs available to download on the internet for Mac OS X, one we recommend is Fetch. The program is installed by dragging the Fetch icon into your computer's Applications folder.

When Fetch opens, you will see the new connection box automatically open:
Fetch: New Connection Setup Screen

  1. For the Hostname:
    • If your nameservers are pointed to ns1.Bluehost.com and ns2.Bluehost.com, you may simply put your domain name.
    • If your nameservers are not pointed to us, please use the IP address that you received in your introductory email message.
  2. Your Username can be found by visiting the FTP Accounts section of the cPanel. Please note that your username may contain "@domain.com" where domain.com is your domain name.
  3. For the protocol (Connect using), make sure that FTP is selected.
  4. Enter your FTP Password. If you are using the default FTP username, the password is your cPanel password.
  5. Your screen should look something like this now; click the Connect button.

Now, you can see the files and folders on your server. The easiest way to copy files to and from the server is to simply drag-and-drop them using Finder. You may also use the program's Get and Put icons to upload and download from the current folder.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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