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Finding the URL of a File

If you want to share a web file with friends or the public, you first need to determine the file's path.

  1. Log in to FTP or File Manager and note the parent folder where your file is stored (normally the public_html folder).
  2. Double click the appropriate folder icon to navigate inside public_html.

    If you are unfamiliar with the File Manager, please look at our Navigating the File Manager article.

  3. If you see the file here, you are done. If you need to navigate inside more folders to find your file, note each folder. (Folder names are case-sensitive, so you must use the exact capitalization and spelling).
  4. Once you locate your file, you should have noted the full path (a list of the folders you must go inside, respectively, to find that file).
  5. Add the file name, exactly as it appears, to the end of the path. (File names are case-sensitive, so you must use the exact capitalization and spelling).
    Here are some examples:
  6. Now replace "public_html" with http and your primary domain name (example.com in the examples below).
    Some examples:
  7. Try to browse these URLs, and you will see the file you uploaded.

URLs with Addon Domains and Subdomains

This can even be done for addon and subdomains. Just replace the public_html/subfolder/.

For example, if the addon domain is myblogdomain.com, the document root for that domain is the subfolder /myblogdomain/ (inside public_html, of course).

A path like public_html/myblogdomain/includes/Movies/bigjump.avi would become http://myblogdomain.com/includes/Movies/bigjump.avi.

For further assistance, you may contact our Chat Support or Phone Support via 888-401-4678. You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.