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How to Purchase a Dedicated IP Address

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Are you looking to purchase a Dedicated IP for your account? If so, you may wonder what an IP address is and how it works. In short, an IP address is a unique identifier assigned to every computer or server connected to the internet. This article will delve deeper into the topic and explain how to purchase a Dedicated IP for your account.


What Is an IP Address?

An IP (Internet Protocol) address uniquely identifies a computer/server on the internet.

The IP address is a dotted-quad number, such as 128.175.13.92. No other computer/server on the same network or internet can simultaneously have the same IP address.

When we use domain names to access a website or online service, we use a human-readable shortcut corresponding to the server's IP address. DNS servers automatically translate domain names into IP addresses each time we use a domain name.

Shared IP vs. Dedicated IP Address

Shared hosting accounts come with one shared IP address and no dedicated IP address. You can find your site's current shared IP in the General Information section on the right-hand side of your cPanel.

Shared IP addresses are more frequently used than dedicated IPs. When you use a shared IP address, multiple websites share the same IP address. Your web browser communicates with the DNS and server to display the correct website. Hundreds of sites could use the same IP address with a shared IP address.

A dedicated IP address is a unique internet protocol (IP) address exclusively assigned to a dedicated hosting account or domain name. It means all the traffic to and from that domain name or hosting account will be identified with that specific IP address. In contrast, a shared IP address is an IP address that is shared by multiple domain names or hosting accounts. Dedicated IP addresses are often used for websites that require SSL certificates, anonymous FTP, or for email services that need to avoid being blacklisted by spam filters.

For additional information about the difference between Shared and Dedicated IPs, please see our article on  shared vs. dedicated IPs & port access.

Note: All of our shared servers have the same IP, and it's usually sufficient unless you require a dedicated IP for its unique benefits. If you wish to have your IP, please purchase a dedicated IP.

Billing Information

  • Terms - The monthly rate is prorated to match the expiration date of the hosting account.
  • Renewal Policy -The Dedicated IP will renew along with the hosting term. The auto-renewal can be reversed for a full refund before the start of the new term.
    Note: Dedicated IPs are extended to match the hosting expiration date and can't extend past their expiration date. If a customer requests to renew their Dedicated IP, they will need to renew their hosting term, which will automatically place the dedicated IP in their Shopping Cart.
  • Renewal Settings - The Dedicated IP has no renewal settings separate from the hosting term. This means if the hosting is set to expire, then the Dedicated IP will also expire.

Purchase a Dedicated IP (Currently Unavailable)

Important Note:

  • The option to purchase a Dedicated IP in the Account Manager is unavailable. We are actively working on making this feature accessible to our customers. We appreciate your patience.
  • Because of the IP address change, you may experience about 6-24 hours when your site appears non-functional. This is the standard propagation time that is required to update your DNS throughout the world. Please note that your Temporary URL will also be changed and unavailable. At the same time, the Dedicated IP is installed on your account. This is normal, and you can view your site by visiting it using your new dedicated IP within 4-24 hours.

Summary

An IP address is a unique identifier assigned to every computer or server connected to the internet. Shared hosting accounts come with a shared IP address. In contrast, a dedicated IP address is exclusively assigned to a single hosting account or domain name. Dedicated IPs are often used for websites that require SSL certificates, anonymous FTP, or email services that need to avoid being blacklisted by spam filters. Purchasing a Dedicated IP is unavailable, but the feature will be accessible soon. It's important to note that changing to a dedicated IP address could cause a temporary downtime of 6-24 hours while DNS propagates.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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