Knowledge Base
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Installing Applications using Marketplace

Softaculous will replace Marketplace as the default installer for all applications available except WordPress, which will remain in Mojo Marketplace. For more information on installing other applications through Softaculous, please see Installing Applications Using Softaculous.

Marketplace provides easy one-click management of the web's top applications; this article will show you how-to install an application using the Marketplace.

Accessing the Marketplace Installer and Installing an Application

  1. Log in to your Bluehost Account Manager.
  2. Click the Marketplace tab from the side navigation menu to the left.
  3. Choose Add Website from the drop-down menu.
  4. You will be prompted to create a new WordPress site; enter a Site Name and Tagline.

    If you click the Advanced button, this will give you an option to add your Email Address, WordPress Admin Username, and Password.

  5. Then click the Next button.
  6. Choose the domain you would like WordPress installed to in the Domain drop-down.
  7. If you would like your WordPress installation to exist in a subdirectory (i.e., example.com/blog), enter your preferred folder in the Directory field.
  8. Toggle suggested plugins on/off, then click the Next button. Once the installation is done, you can jump through to Logging into the newly installed Application walkthrough. 

Logging into the newly installed Application

The Marketplace installer will take a couple of minutes to install your application. Once done:

  1. Once the installation is done from Marketplace, you have an option to Click Go back to My Sites or Click Login to WordPress to sign in right away to your new WordPress site.
  2. If you select Go back to my sites, please check Log in to WordPress through My Sites to learn more.

Troubleshooting Errors

500 Error on Installation

This usually is a result of something incorrect with the .htaccess file or the PHP Configuration being used.

  • Rename the .htaccess file. The system will create a blank one for you.
  • Change the PHP version that is set in the PHP Config on the cPanel.
    For more information on how-to do that, go to PHP Version Selection.

Database Creation Issues

If you experience issues with the database not being created for a WordPress installation, please see WordPress Installation Without Automatic Database Creation.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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