Joomla Troubleshooting Guide
Joomla is an open-source content management system (CMS) for publishing web content. It's built on a model-view-controller web application framework that can be used independently of the CMS. Joomla is known for its flexibility, user-friendly interface, and extensive functionality, making it suitable for building a wide range of websites, from personal blogs to complex corporate websites and even online stores, with the integration of e-commerce extensions.
It offers a variety of features, including page caching, RSS feeds, printable versions of pages, news flashes, blogs, search, and support for language internationalization. Joomla's extensive extension directory allows users to expand their site's capabilities, adding features such as galleries, forums, shopping carts, social networking capabilities, and more.
Troubleshoot Joomla Installation
When attempting to manually install Joomla, encountering a "session.save_path is unwritable" error can halt the process, leaving you puzzled and seeking solutions. This common issue arises due to Joomla's requirement for a specific directory to store session data, which must be writable by the web server. Addressing this problem involves understanding Joomla's configuration and the server's file permission settings. This guide aims to navigate the error, offering straightforward solutions to ensure a smooth installation process, enabling you to move forward in setting up your Joomla-based website.
- Log in to your Bluehost Account Manager.
- Once logged in, find and click the Hosting tab on the left side of your Account Manager dashboard.
- Choose the Hosting Package name you want to manage under the All My Hosting Packages section.
- If you have multiple Hosting packages on your account, click the MANAGE button on the Hosting package you want to manage.
- If you only have a single Hosting package on your account, you will be rerouted to the Hosting Overview page.
- Click on the FILE MANAGER button under the Quick Links section.
- Find the public_html file, then php.ini, and then right-click.
- Select Code Edit.
- Around line 824 is something that looks like ;session.save_path = /tmp
- Remove the semicolon ';' in the front so it looks like this: session.save_path = /tmp
- Make the path go to the temp folder on your account session.save_path = /home/username/tmp where the username is your cPanel username listed inside cPanel.
- Save the changes.
Additional Notes:
If the error persists, one of two things can be done:
- Place a copy of the modified php.ini file into the "administrator"
OR
- another appropriate folder.
Joomla is an Open Source project, meaning a developer community develops it. Everything from the documentation to the code was created by and for the community. The Joomla community provides extensive documentation and support via their website, Joomla.org. Thousands of independent sites also provide information, extensions, templates, tips, tricks, and hacks.
Here are some suggested resources for Joomla:
Joomla.org
The official website for the Joomla script, with comprehensive documentation and support forums, asks questions and finds answers. When you are experiencing issues with Joomla, this should be your first stop for support since common problems and their solutions are typically posted on this website. There is also a great community to which you can pose your questions.
Extension or Template Designer's Official Website
As you work with Joomla, you may add extensions and templates to your website. When you have an issue with a particular extension or template, contacting the specific extension or template creator is best. You can locate this information on Joomla.org under the "Do More > Extensions" menu or by searching.
Try a Search Engine
Are you having an issue or want to do something in Joomla? Since Joomla powers 2.7% of the entire Web, someone else has encountered something similar, and they may have posted the solutions online. You can utilize search engines to locate whatever you may need concerning Joomla.
Place a copy of the modified php.ini file into the administrator or another appropriate folder.
- Joomla.org
- Joomla.org Documentation
- Joomla.org Forums
- Joomla Extensions
- Joomla Templates Documentation
- List of Extensions (with links to developers) on Joomla.org
- Yahoo!
- Bing
Summary
Learning how to troubleshoot Joomla installation and resolving the "session.save_path is unwritable" error is a step toward a successful installation. This can be achieved by understanding Joomla's requirements and effectively managing server permissions. The Joomla community and its vast array of resources offer valuable support for troubleshooting and enhancing your Joomla-based website. Always consider the official Joomla website and forums, extension or template designers' official websites, and search engines as primary resources for assistance and information.
If you need further assistance, feel free to contact us via Chat or Phone:
- Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
- Phone Support -
- US: 888-401-4678
- International: +1 801-765-9400
You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.