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Managing Renewal Options

All accounts and services are set to Auto Renew by default. You can change these settings at any time by following the steps in this article.

If you are looking for information on how to input or update your card on file, which you would like to use to purchase for the renewal, please see: Update Your Credit Card.

Before proceeding to the instruction below, please take note that Legacy accounts will feature a horizontal navigation bar at the top of the screen, while Bluerock account users will see a vertical navigation menu on the left-hand side of the screen. To learn more, please see Rock vs. Legacy to determine which steps to follow.

Hosting Account

Follow the steps below to update your hosting renewal settings:

Legacy

  1. Log in to your Bluehost control panel.
  2. Select the account tab at the top of the screen.
  3. Click the renew from the sub-menu.

    This page will show you your current expiration date, along with your Renewal Options.

  4. Select either Manual Renew or Do not renew.

    Note: A pop-up message will appear, providing an option to call our customer support for a better solution.

  5. If selecting Do not renew, choose a reason from the drop-down menu. 
  6. Click Continue to save the updated renewal settings.
    legacy-hosting-renewal

Bluerock

  1. Log in to your Bluehost control panel.
  2. Click on the Account icon at the top of the screen on the far right-hand side.
    Account Icon
  3. Click Products from the drop-down menu.
  4. Click the Renew button next to your Hosting plan to see Renewal options. Select either Manual Renew or Do not renew.
  5. If selecting Do not renew, choose a reason from the drop-down menu. You can also select to receive hosting renewal email reminders.
  6. Click Continue to save the updated renewal settings.
    Rock Account - Renew Hosting

Domain Renewal

Domain registrations and hosting are separate services, so their renewal settings are managed independently. Domain renewal settings can be updated by following the steps below:

Legacy

  1. Log in to your Bluehost control panel.
  2. Select the domains tab at the top of the screen.
    legacy-bh-domain-tab
  3. On the left side of the domain list, select the check-box for the domains you would like to update.
    legacy-bh-domain-list

    Note: Options for the selected domains will appear to the right.

  4. Select the renewal options tab to view your options.
  5. Choose the renewal setting you would prefer: Auto Renew, Manual Renew, or Do NOT Renew.
  6. Click the save changes button to save your updated renewal settings.
    legacy-domain-renewal-option

Bluerock

  1. Log in to your Bluehost control panel.
  2. Select the Domains tab from the side navigation menu to the left.
     rock-domains-tab
  3. Next to the domain name you wish to update, click the ▼ icon next to Manage, then choose Renewal from the drop-down menu that appears.
    rock-bh-domain-renewal
  4. Select the Renew button underneath the domain renewal date. It will take you to the Shopping Cart to process your payment.

    Tip: To set your domain name as Automatic Renewal, make sure to toggle it On.

    rock-bh-domain-renewal-option

Note: Renewal settings for domains that are not registered with us will need to be updated with the domain's registrar.

Domain Privacy

The Domain Privacy renewal settings can be managed separately from the domain and can be updated by following the steps below:

Legacy

  1. Log in to your Bluehost control panel.
  2. Select the domains tab at the top of the screen.
    legacy-bh-domain-tab
  3. On the left side of the domain list, select the check-box for the domains you would like to update.
    legacy-bh-domain-list

    Note:Options for the selected domains will appear to the right.

  4. Select the privacy tab to view your options.
  5. Choose the renewal setting you would prefer: Auto Renew, Manual Renew, or Do NOT Renew.
  6. Click Save Changes to save your updated renewal settings.
    legacy-domain-privacy

Bluerock

  1. Log in to your Bluehost control panel.
  2. Select the Domains tab from the side navigation menu to the left.
     rock-domains-tab
  3. Next to the domain name you wish to update, click the ▼ icon next to Manage, then choose Renewal from the drop-down menu that appears.
    rock-bh-domain-renewal
  4. Select the Renew button underneath the domain renewal date. It will take you to the Shopping Cart to process your payment.
    rock-bh-domain-privacy

Tip: If the domain is allowed to expire, privacy will also expire.

SSL Certificates

If you have an SSL Certificate, the renewal settings can be updated by following the steps below:

Note: Comodo SSL and Comodo Wildcard SSL certificates are NON-REFUNDABLE once the certificate has been purchased or renewed. Be sure to update the renewal settings if you do not want the certificate to renew.

Legacy

  1. Log in to your Bluehost control panel.
  2. Select the account tab at the top of the screen.
  3. Click my products from the sub-menu.
    legacy-account-myproducts

    This page will show you your current product type, rate term, expiration date, along with your Renewal Options.

  4. Look for the SSL Certificate product and choose the renewal setting you would prefer: Auto Renew, Manual Renew, or Renew Now.
  5. Click Save Changes to save your updated renewal settings.

Bluerock

  1. Log in to your Bluehost control panel.
  2. Click on the Account icon at the top of the screen on the far right-hand side.
    Account Icon
  3. Click Products from the drop-down menu.
    rock-account-products-section
  4. Click the Renew button next to your SSL Certificate to see Renewal options. 
  5. Choose the renewal setting you would prefer: Auto Renew, Manual Renew, or Renew Now.
  6. Click Save Changes to save your updated renewal settings.

Add-On Services

Many of our add-on services do not have individual renewal settings. Some products can be canceled for a prorated refund, and others are non-refundable but can be set to expire. Please contact our Customer Support team for more information.