Managing Renewal Options with Rock Accounts | Bluehost Support
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Managing Renewal Options with Rock Accounts

Overivew

All accounts and services are set to Auto Renew by default. You can change these settings at any time by following the steps in this article.

If you are looking for information on how to input or update your card on file, which you would like to use to purchase for the renewal, please see: Update Your Credit Card.

Note: This article applies to users with the Bluerock interface only. Users with Account Manager will use the Renewal Center. If you need help determining which type of account you use, please see Account Manager vs Rock to learn more.

Hosting Account

Follow the steps below to update your hosting renewal settings:

  1. Log in to your Bluehost control panel.
  2. Click on the Account icon at the top of the screen on the far right-hand side.
    Account Icon
  3. Click Products from the drop-down menu.
  4. Click the Renew button next to your Hosting plan to see Renewal options. Select either Manual Renew or Do not renew.
  5. If selecting Do not renew, choose a reason from the drop-down menu. You can also select to receive hosting renewal email reminders.
  6. Click Continue to save the updated renewal settings.
    Rock Account - Renew Hosting

Domain Renewal

Domain registrations and hosting are separate services, so their renewal settings are managed independently. Domain renewal settings can be updated by following the steps below:

  1. Log in to your Bluehost control panel.
  2. Select the Domains tab from the side navigation menu to the left.
    rock-domains-tab
  3. Next to the domain name you wish to update, click the ▼ icon next to Manage, then choose Renewal from the drop-down menu that appears.
    rock-bh-domain-renewal
  4. Select the Renew button underneath the domain renewal date. It will take you to the Shopping Cart to process your payment.

    Tip: To set your domain name as Automatic Renewal, make sure to toggle it On.

    rock-bh-domain-renewal-option

Note: Renewal settings for domains that are not registered with us will need to be updated with the domain's registrar.

Domain Privacy

The Domain Privacy renewal settings can be managed separately from the domain and can be updated by following the steps below:

  1. Log in to your Bluehost control panel.
  2. Select the Domains tab from the side navigation menu to the left.
    rock-domains-tab
  3. Next to the domain name you wish to update, click the ▼ icon next to Manage, then choose Renewal from the drop-down menu that appears.
    rock-bh-domain-renewal
  4. Select the Renew button underneath the domain renewal date. It will take you to the Shopping Cart to process your payment.
    rock-bh-domain-privacy

Tip: If the domain is allowed to expire, privacy will also expire.

SSL Certificates

If you have an SSL Certificate, the renewal settings can be updated by following the steps below:

Note: Comodo SSL and Comodo Wildcard SSL certificates are NON-REFUNDABLE once the certificate has been purchased or renewed. Be sure to update the renewal settings if you do not want the certificate to renew.

  1. Log in to your Bluehost control panel.
  2. Click on the Account icon at the top of the screen on the far right-hand side.
    Account Icon
  3. Click Products from the drop-down menu.
    rock-account-products-section
  4. Click the Renew button next to your SSL Certificate to see Renewal options. 
  5. Choose the renewal setting you would prefer: Auto Renew, Manual Renew, or Renew Now.
  6. Click Save Changes to save your updated renewal settings.

Add-On Services

Many of our add-on services do not have individual renewal settings. Some products can be canceled for a prorated refund, and others are non-refundable but can be set to expire. Please contact our Customer Support team for more information. 

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While you are on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.