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Microsoft 365 - How to Update Name Servers

To purchase Microsoft 365 from Bluehost, you must first update name servers to point your domain to Bluehost’s servers. This is important because Microsoft needs to verify that you are the rightful owner of your domain before attaching an email address to it. By doing this, we can ensure that you are protected from any fraudulent activity that may occur. This verification process is crucial in maintaining the security and safety of your email address and data. Once your domain is pointed to our name servers and the verification process is complete, you can purchase Microsoft 365 and use it for your business or personal needs.


Update the Name Servers for Microsoft Users

Here are the steps in updating the name servers for Microsoft 365 users.

Step 1: Get your Name Server Information

  1. Log in to your Bluehost Account Manager.
  2. Click Hosting on the left side menu.

    Account Manager - Hosting tab

  3. Scroll down to the Server Information section to view your Bluehost name servers under DNS Records. Click the COPY link to copy the name servers.

    Server Information - Nameservers

Step 2: Update your Domain Name Servers

For domains registered with Bluehost:

If you registered your domain with us, its name servers are automatically pointed to your Bluehost account, which is required for Microsoft 365 to work properly. However, if it is currently pointing to a different host, you will need to manually update it within your Account Manager.

If the domain you want to use to sign up for Microsoft 365 is not yet pointed to your Bluehost account, follow the steps below.

  1. Click Domains in the left side menu of your Account Manager.

    Account Manager - Domains tab

  2. If you have a single domain in your account, you'll be redirected to the Domain Overview page right away.


    If you have multiple domains in your account, select the domain you want to sign up for with Microsoft 365. You can also click the ellipsis next to the domain and select Manage to access the Domain Overview page.

    Domains tab - Multiple domains

  3. On the Domain Overview page, scroll down and click Advanced Tools.

    Domains tab - Advanced Tools section

  4. Click the MANAGE link right beside Nameservers (DNS).
  5. A pop-up will appear. Click CONTINUE to proceed.

    Update name servers - Manage Nameservers (DNS) pop-up

  6. Enter your Bluehost name servers in the Manage Nameservers (DNS) pop-up window:
    • NS1.BLUEHOST.COM
    • NS2.BLUEHOST.COM

      Update name servers - Enter your Bluehost nameservers

  7. Click SAVE.
  8. Allow your name servers to fully propagate, which usually takes 24-48 hours.

For domains registered with different registrars:

If you registered your domain with a different registrar, you must update its name servers through their domain control panel.

Please note that the following instructions are general steps. Depending on your third-party registrar, the process for updating name servers may vary.

  1. Log in to your registrar's domain control panel.
  2. Navigate to the name servers section.
  3. Enter the Bluehost name servers you got from Step 1.
  4. Allow your name servers to fully propagate, which usually takes 24-48 hours.

Transfer your Domain to Bluehost

You also have the option to transfer your domain to Bluehost. That way, as shown above, you can manage your domain's name servers within your Account Manager.


Summary

You must first update name servers to point it to your Bluehost servers so that you can use Microsoft 365 with your domain. It is important for Microsoft to verify the ownership of your domain and ensure the security of your email and data. You can start by obtaining your Bluehost name server details in your Bluehost Account Manager. Then, update your domain's name servers, either through Bluehost or your domain registrar, ensuring it points to NS1.BLUEHOST.COM and NS2.BLUEHOST.COM. Once the name servers are updated, allow propagation, which usually takes 48 hours, before proceeding with the rest of the Microsoft 365 purchase.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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