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Resellers: Delete a Resold Account

What Happens When You Delete a Resold Account?

A resold account is an account that a reseller purchases from a service provider and then sells to their own customers. Resellers act as middlemen, buying services at wholesale prices and selling them at a markup. This allows them to offer services under their own branding without having to run the actual infrastructure.

Terminating an account will delete the account and permanently remove all the data from the server. As a reseller, it may be necessary to delete a resold account for the reasons below. The user:

  • Cancels hosting
  • Upgrades
  • Transfers to another provider
  • Breaches their contract
  • Other potential reasons

Warning: Please keep in mind that deleting a resold account is irreversible, and the data will be permanently deleted from the server.

How to Delete a Resold Account

To delete a resold account permanently, follow these steps:

  1. Login to your Bluehost Account Manager.
  2. Click List Customer Accounts, which is listed under Customer Account Management.
  3. Find the row that has the account you want to delete, and to the far right, click Delete.
  4. Click the Delete button to remove the account.


Deleting a resold account removes all its data forever and is final. Reasons for deletion include cancellation, upgrades, transfers, or breaches of contract. To delete, log in to your reseller account, go to "List Customer Accounts," find the account, and click "Delete." Be careful, as this action is irreversible.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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