Use Custom Name Servers | Bluehost Support
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Use Custom Name Servers

If you purchased your domain from Bluehost, you could manage it online through your Domain Manager. Just remember that any changes to your name servers can take up to 72 hours to propagate.

If you did NOT purchase your domain from us, you could not change the name servers here because we don't control the domain. Please contact the domain's registrar (the place where you bought the domain) and ask how to make the name server updates. Most domain registrars have a tool so that you can do this yourself. Then you will remove the current name servers and replace them with the name servers from your welcome email.

If you are unsure whether the account uses the Legacy or Bluerock interface, please see Rock vs. Legacy to determine which step follows.

Note: Legacy accounts will feature a horizontal navigation bar at the top of the screen, while Bluerock account users will see a vertical navigation menu on the left-hand side of the screen.

Updating the Name Servers

Bluerock Accounts

  1. Log in to your Bluehost control panel.
  2. Click the Domains tab from the side navigation menu to the left.
    rock-bh-domains-tab1
  3. Next to the domain name you wish to update, click the ▼ icon next to Manage, then choose DNS from the drop-down menu that appears. 
    rock-dns-bluehost
  4. In the Name Servers section, click the Edit button.
  5. For Setup Type, select the Custom Nameservers toggle, and enter the nameservers for your account.
    ns1.example.com
    ns2.example.com
    rock-bluehost-customer-nameserver
  6. Click the Save button to save changes when finished.

Legacy Accounts

  1. Log in to your Bluehost control panel.
  2. Click the domains tab from the navigation menu that stretches across the top of your screen.
    legacy-bh-domains-tab
  3. Scroll down and select your domain name from the list on the left. The right side will populate with tabs.
    legacy-bh-domains-list
  4. Click the name servers tab on the right.
    legacy-name-servers
  5. Select Use Custom Nameservers.
  6. Enter the new name servers.
    legacy-customer-nameservers
  7. Click the save nameserver settings button once done.
    legacy-save-nameservers-setting

Your new DNS settings will begin to propagate as soon as you save your changes. Each ISP updates at a different rate, usually taking 24 - 72 hours to complete worldwide. During this time, your emails will be down, and your web traffic will be directed to either the old or new host, depending on the visitor's ISP.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.