Contact information is required for every domain owner to be publicly listed in the WHOIS. Privacy replaces your information with generic details to protect you from unwanted solicitations.
A good domain name is the first step in helping people find your website or websites. You can purchase multiple domains to direct to the same site, or you can use them for additional websites.
If you have already registered and/or assigned your domain and don't notice any change, this article will cover some possible reasons your newly parked domain may not be functioning properly yet.
Learn more about what a domain name is and how to put it to work for you.
We do not limit which domain extensions you may host with us; simply add them to the Domain Manager. This guide will show you how to assign a domain name to your hosting account once logged in.
You can transfer the following domain extensions to us: com, net, org, us, co, info, and biz. This article explains the process to transfer your domain registration to us.
To change your primary domain name, simply contact us by phone or chat, and be prepared to provide the current primary domain, the new primary domain and the last four of your password ready.
As the domain's registrar, we're required to verify accuracy in the contact information provided. This information is then included on your domain's record in the public WHOIS database, as required by ICANN.
I do not want to see addon.maindomain.com. How do I set my account up to restrict access to any subdomains or addon domains? This article explain the process.
This article explains how to prepare your domain to be transferred to a new registrar. You'll initiate the transfer itself with the gaining registrar, but there are a few things you can do to ensure the process goes smoothly.
Domain names can be tricky to understand and manage. This article will include some of the most frequently asked questions about managing domain names. Learn about how to make the most of your name.
Learn the difference between addon, parked, and subdomains. This article explains the purpose of and differences between each.
There are multiple reasons why a domain transfer may fail. This article explains several reasons why your transfer may be unsuccessful and what you can do to fix it.
A domain name is an important part of your website's online presence. It's how potential visitors will remember you, so choose wisely. This article explains how to select and register a domain name.
Can I have multiple domains pointing to my site or to a directory on my site? Yes! And this article will walk you through the process of getting them set up to do so.
In addition to regulating inter-registrar transfers for general top-level domains (gTLDs), the updated policy sets new requirements for transfers between registrants. This article explains how to transfer domains.
You domain names will need to be renewed periodically. Typically, this is on a 5 or 10 year basis. This article explains what happens after a domain expires and how domain registration can be renewed.
How do I make a sub directory (or sub folder) act as the public_html for your main domain?
There are various methods available for changing your WordPress URL. This article will explain how to change your WordPress URL's from within your Control Panel without using WordPress Tools.
The primary domain on your account cannot be removed; however, any addon domains can be unassigned. This article explains how to unassign a domain name from your account.
Information about the domain cycle and redemption period.
Due to .CA requirements and limitations, changes to privacy settings must be made by our domain support staff. This article explains more about how to request updates to your .CA domain.
Why does my Domain name show it will expire in only 1 year even though I paid for a three year account?
As the registrar, we will assist in a domain dispute, providing specific criteria is met. This article will explain the criteria required and the process that will be followed in domain disputes.
What is the difference between a domain registration and web hosting?
To use specific php settings only for a particular addon domain you will need to place a php.ini file in the addon domain's folder. This article explains how to adjust the php settings specifically for an addon Domain
I have setup a pointed/addon domain, where should I upload the files for this domain? Each Addon Domain is assigned to a directory on your account. This directory is typically a subdirectory in your public_html.
I need to update my privacy settings for my .UK domain name. What is required to modify Domain Privacy for a .UK domain? This article provides information about how Privacy can be enabled or disabled.
When you're ready to publish, Builder will assign your site a temporary URL. You can assign a custom domain name (if you own one) at this time or later on. This article explains how for both options.
How can I manage my domains if I no longer have a hosting account?
To use Microsoft 365 through us, your domain will need to use specific DNS settings. This article will explain how to verify your domain so that it works properly with the service.
This article will provide instructions and settings for using Your Custom Name Servers for Domains Registered With a Third Party.
How do I FTP to my addon domains and subdomains without interfering with my main account.
The EPP code, which other registrars may refer to as the Authorization or Auth code, is a unique password made up of letters, numbers, and special characters that is used to authorize domain transfers.
You are able to install an SSL certificate on any domain in your cPanel account, including addon domains. This article will describe how to install SSL Certificates to an Addon Domain.
You will need to verify your domain and account information with SiteLock. This article will explain the process of verifying a domain and account information for a SiteLock account.
Due to a Registry policy we cannot offer privacy for .us Domains. On August 1, 2008 we were required by the .us Registry to remove privacy on all .us domains.
Several of our products are offered for a discounted introductory rate. Some addons are billed annually, whereas others have the option to be billed monthly. This article provides renewal rates.
We understand that it's confusing to move to a higher payment when you renew. If your renewal price is higher, it's because we offered a promotion for your initial term. This article provides renewal pricing.
Reseller accounts include unlimited Domains, Subdomains, cPanel accounts, MySQL databases, FTP accounts, and Email Addresses. This article lists prices for Reseller Hosting and Reseller related addons.
What are the most commonly used DNS entries? How do I use them, and how can I update specific records? This article explains what each record is and does, and provides a link back to our 'How to Update' guide.
By default your website can be accessed with both www.example.com and example.com; however, you can perform a URL redirect/rewrite using the .htaccess file. This article explains how.
You can update your WordPress theme from either your WordPress Dashboard or your Control Panel. This article explains how to change a WordPress site's theme from within the Database once logged in.
When a domain is registered, or when Nameservers are initially pointed to our settings, the domain will use our default DNS settings. You can change MX Records to use another mail provider.
How do I update my renewal settings?
What is the .htaccess file and how can I make changes to it? In this tutorial, you will find out about the .htaccess file's purpose and how to update the file to improve your website's functionality.
How to create and use subdomains on your account.
Spammers are continually finding new ways to outwit email filters, making conventional rule-based filters less effective over time. This article explains how SpamExperts can help you prevent spam.
The refund policy for hosting accounts has been updated. The following changes are now in effect for all new hosting accounts created on or after 4/1/2017. This article covers our refund policy.
You may need to use a temporary URL to access your site before the Name Servers have propagated to ours. This article will explain how to use the temporary URL to build and test your WordPress site.