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  • Affiliates FAQ

    Promote us through your website to earn commission! This article answers some commonly asked questions and provides additional information and resources about our affiliate program.

  • Domain Name FAQ

    Domain names can be tricky to understand and manage. This article will include some of the most frequently asked questions about managing domain names. Learn about how to make the most of your name.

  • Weebly: Upgrade FAQ

    This article contains a list of frequently asked questions about the upgrade to the newest version of Weebly.

  • Google Ads FAQ

    In summer of 2019, Google Ads will be introduced in Rock accounts. Google Ads is a marketing tool that allows you to manage Google Ads from within your account. This article answers some commonly asked questions.

  • Renewal Pricing and FAQ

    We understand that it's confusing to move to a higher payment when you renew. If your renewal price is higher, it's because we offered a promotion for your initial term. This article provides renewal pricing.

  • SEO Tools FAQ

    SEO Tools analyze your website and create an online Marketing Report in an easy to read format, divided into topics. This article will go over a few commonly asked questions around using SEO Tools.

  • Server Status FAQs

    Our system administrators constantly monitor our servers and act quickly to prevent any possible problems, or correct any that have may have occurred. This article will explain some of the most common reasons that we might need to work on a server.

  • New SiteLock Dashboard: FAQ

    The SiteLock Dashboard puts the power of cybersecurity at your fingertips. Our simple, intuitive platform provides you with important details regarding the security of your website(s). In addition, it delivers real-time insights on-website health and product performance to support a good security posture. With a few simple clicks, you can easily manage account details, drill down into product performance, and get access to 24/7 support.

  • AppMachine

    Using an easy and friendly interface, you can gather resources together to help you build an app. AppMachine uses a powerful search engine that gathers data from Facebook, Twitter, your website(s), etc.

  • Registration Data Access Protocol (RDAP)

    Starting on August 26, 2019, the Registration Data Access Protocol will be a new protocol available that provides WHOIS details for generic top-level domains.

  • Transfer your Blogger Site to WordPress

    Since Blogger isn't an actual hosting company, there's no real way to transfer the site from Blogger to your account with us directly. This article will help you export site content and install WordPress.

  • VPS & Dedicated Hosting: Root WHM (rWHM)

    We offer a full WHM with root access for VPS and Dedicated Hosting owners. If you have issues, you can submit a support request to the cPanel customer service team through the support center.

  • Meltdown and Spectre

    You may have heard something recently about Meltdown or Spectre. While this should not affect your website or hosting service, it can be concerning. Read on to learn more about both.

  • SiteLock: Free Scan

    SiteLock comes in various different levels, from bare-bones to extensive - you certainly have options. This article provides an overview of the free scan option available through SiteLock.

  • Common Application Configuration File Locations

    This article provides an extensive list of the default location of the configuration files for common web applications. This can be used as a reference if you ever need to update the configuration file.

  • How to Renew Your Domain

    You domain names will need to be renewed periodically. Typically, this is on a 5 or 10 year basis. This article explains what happens after a domain expires and how domain registration can be renewed.

  • Website Builder (for WordPress) vs Builder - What's the Difference?

    Builder, and Website Builder (for WordPress), are both drag-and-drop editors you can use to quickly create a website. This article will help explain the difference between the two.

  • SiteLock: Trust Seal

    The Trust Seal is a badge which you can display on your website to ensure customers feel safe visiting and providing information on your site. This article explains how to install it.

  • CentOS 7 Upgrade

    VPS and Dedicated customers with servers running the CentOS 6 operating system will not be able to upgrade cPanel past version 86. This article explains more about how to upgrade if you are running CentOS 6.

  • Builder - How to Add and Manage Sections

    In Builder, most of your website will be built in sections. For each section, you can add an element, then choose a template to create your content in. This article explains how to update sections once added.

  • New Account Experience

    I received an email that my account was migrating; when I log in, my interface looks different. Why did this change? This article will cover some commonly asked questions about the new experience.

  • SEO Tools

    SEO Tools analyze your website and create an online Marketing Report in an easy to read format, divided topics. This article will explain how to use SEO Tools to increase your site's SEO ranking.

  • What to do if my Site Does Not Support Newer Versions of PHP

    Sometimes a theme or plugin for these services may prevent them from updating or may not work with a newer version of PHP. This article explains what can be done if your website is not compatible with newer versions of PHP.

  • What Is Google Workspace? How To Use Google Workspace Products

    Google Workspace (formerly G Suite) for Work is a suite of web applications created by Google for businesses. Your Google Workspace account will give you access to Gmail on your preferred domain and powerful tools.

  • What Is Domain Privacy Protection?

    Contact information is required for every domain owner to be publicly listed in the WHOIS. Privacy replaces your information with generic details to protect you from unwanted solicitations.

  • Troubleshooting: Ruby on Rails

    This article will cover some common questions and issues with Ruby on Rails.

  • Resellers Plans Cost Comparison

    Reseller accounts include unlimited Domains, Subdomains, cPanel accounts, MySQL databases, FTP accounts, and Email Addresses. This article lists prices for Reseller Hosting and Reseller related addons.

  • Domain Redemption

    When your domain expires, it remains renewable without penalty for a period of time, then enters 'redemption'. This article provides information about the domain cycle and redemption period.

  • How to Set Up Your goMobi Website

    goMobi is a service that makes your business easily available to mobile users with a fast and easy mobile website. This article will explain how to set up your goMobi Mobile website

  • Builder - Design Guide

    Builder has tools to help design your website. This article describes how to add elements, explain briefly what each does, and provide links to more detailed articles for some of the complex elements.

  • CloudFlare Guide

    CloudFlare is a FREE system that acts as a proxy between your visitors and our server. This article will explain how to get it set up, enabled, and disabled. This article applies to Legacy users only.

  • URL redirect/rewrite using the .htaccess file

    By default your website can be accessed with both www.example.com and example.com; however, you can perform a URL redirect/rewrite using the .htaccess file. This article explains how.

  • WordPress Pro Hosting Plans Cost Comparison

    WordPress Pro offers a valuable partnership to small business owners by providing users elevated server resources and customer support beyond what is expected in traditional shared hosting platforms.

  • Builder - Design with Elements

    In this article, we will cover the basics of Designing with Elements as well as What Elements are available in your Bluehost builder. Primarily, changing, adding, and replacing different elements to make up the general look of your website.