Bluehost Web Hosting Help
Bluehost provides 24/7 support. While we are always happy to assist our customers, we take security very seriously. As such, you will need to validate any account that you would like help with prior to any account access or troubleshooting. This article will outline the validation options available and explain how to find each.
The Main, Billing, and Hosting password may be used for validation. This article will go over how to reset the password for your various systems and services if you forget.
Validation tokens are an easy-to-use, secure way to validate that you're an authorized user on the account when you contact one of our support teams for assistance.
The PIN is an optional form of validation equal in authority to the main password with few exceptions.
Recommended Help Content
Validation tokens are an easy way to validate you're an authorized user.
The Support PIN can be used to validate legacy customer accounts.
How to Contact Support
Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.
Related Help Content
This article will explain how and when to contact SiteLock for support.
Two-factor authentication is ideal for anyone looking to increase their account security.
How to Request Account and/or Domain Ownership
If you are unable to validate your account, have lost your password and are unable to receive a password reset or validation token due to the email address on file being inaccessible, If you are attempting to make updates to the domains, contact information and do not have access to the listed regis
Basic Site Security Checklist
What can I do to increase my Site Security while hosting with Bluehost?
VPS and Dedicated Hosting: ConfigServer Security and Firewall
CSF is a firewall for VPS and Dedicated servers. CSF is not installed as part of our default images on VPS or Dedicated servers. This article describes how to install it yourself or request support do so.
SiteLock - Security for Small Business
This article will explain the benefits of SiteLock for small businesses.
WordPress - Theme Seller Support
When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.
Glance: Sharing your Screen with Support
Glance is a screen sharing application tool that will allow support agents to view your screen in real-time so that we can better direct your actions to resolve complex issues.