{"id":100671,"date":"2023-04-12T13:23:17","date_gmt":"2023-04-12T13:23:17","guid":{"rendered":"https:\/\/www.bluehost.com\/blog\/our-customer-service-team-won-the-2023-big-award\/"},"modified":"2023-04-12T13:23:17","modified_gmt":"2023-04-12T13:23:17","slug":"our-customer-service-team-won-the-2023-big-award","status":"publish","type":"post","link":"https:\/\/www.bluehost.com\/blog\/en-in\/our-customer-service-team-won-the-2023-big-award\/","title":{"rendered":"Our Customer Service Team Won the 2023 BIG Award\u00a0"},"content":{"rendered":"\n<p>We have some exciting news to share! The Business Intelligence Group (BIG) hosted the BIG Awards for Excellence in Customer Service this month. We are proud to announce that our Customer Service Team has been named a winner at the awards for \u2018Organization of the Year\u2019. Read more about it here. &nbsp;<\/p>\n\n\n\n<p>The BIG annual business awards program recognizes those who are helping companies better communicate with their customers to provide a differentiated level of customer service. There are 8 different categories including \u2018Organization of the Year\u2019, which was awarded to the Bluehost Customer Service team. You can visit <a href=\"https:\/\/www.bintelligence.com\/excellence-in-customer-service-awards\" target=\"_blank\" rel=\"noreferrer noopener\">BIG\u2019s website for more information<\/a>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-bluehost-customer-service-team\"><strong>Bluehost Customer Service team<\/strong>&nbsp;<\/h2>\n\n\n\n<p>The Bluehost Customer Service team focuses on doing everything it can to help small business owners get off on the right foot and embark confidently on their online journeys. When it comes to a customer\u2019s experience, the onboarding process is key. Bluehost engages customers early and asks detailed questions to understand their online needs and goals. Bluehost\u2019s team of dedicated customer service specialists are ready to assist business owners with the basics, from creating domains to setting up email. As many customers leverage WordPress for their websites, our experts can help install themes and recommend plugins to boost their business. &nbsp;<\/p>\n\n\n\n<p>Our Customer Service Team consistently achieves high satisfaction scores because of the care we dedicate to our customers. &nbsp;We invest in our customers&#8217; success and want to make sure they have a voice in the future of Bluehost. The Voice of the Customer (VOC) program amplifies customer sentiments and informs our decision-making. This VOC combs through customer contacts and surveys responses for information and feedback. They review and analyze all this information to understand customer issues and priorities for Bluehost\u2019s Product and Engineering teams. The VOC works to put out educational resources that help educate customers when persistent issues arise. &nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Excellence in Customer Service award<\/strong>&nbsp;<\/h2>\n\n\n\n<p>The <a href=\"https:\/\/www.bintelligence.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Business Intelligence Group<\/a> recognizes true talent and superior performance in the business world. This <a href=\"https:\/\/www.bintelligence.com\/excellence-in-customer-service-awards\" target=\"_blank\" rel=\"noreferrer noopener\">Customer Service Award<\/a> showcases businesses that prioritize their customers and develop tools to help their customers find success. Companies from all around submit their teams\u2019 work for consideration in the BIG Excellence in Customer Service Awards. Their judges, a select group of business leaders and executives, carefully review the submissions and select winners. &nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Experience the best!<\/strong>&nbsp;<\/h2>\n\n\n\n<p>If you need help with your website, take a moment to <a href=\"https:\/\/www.bluehost.com\/contact\" target=\"_blank\" rel=\"noreferrer noopener\">contact<\/a> our Customer Service Team and experience our award-winning support. You\u2019re welcome to join the party!&nbsp;<\/p>\n\n\n\n<p>Visit <a href=\"https:\/\/bluehost.com\" target=\"_blank\" rel=\"noreferrer noopener\">bluehost.com<\/a> for more information on our products and services.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We have some exciting news to share! The Business Intelligence Group (BIG) hosted the BIG Awards for Excellence in Customer Service this month. We are proud to announce that our Customer Service Team has been named a winner at the awards for \u2018Organization of the Year\u2019. Read more about it here. &nbsp; The BIG annual [&hellip;]<\/p>\n","protected":false},"author":74,"featured_media":100672,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"Exciting news! Our customer service team was named a winner at the 2023 BIG Awards for Organization of the year. Read more.","inline_featured_image":false,"footnotes":""},"categories":[3256,962],"tags":[3433,3439,3440],"ppma_author":[599],"class_list":["post-100671","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bluehost-news","category-news","tag-compliance","tag-customer-support","tag-enterprise"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Our Customer Service Team Won the 2023 BIG Award\u00a0 - Bluehost Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bluehost.com\/blog\/en-in\/wp-json\/wp\/v2\/posts\/100671\/\" \/>\n<meta property=\"og:locale\" content=\"en_IN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our Customer Service Team Won the 2023 BIG Award\u00a0\" \/>\n<meta property=\"og:description\" content=\"We have some exciting news to share! 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