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Website latency for subset of customers.

Opened on April 23rd, 2026 10:56 am EST, last updated April 23rd, 2026 12:22 pm EST

Resolved

The resolver team has identified the root cause and successfully mitigated the issue. Services are now up and running, and the platform is stable. Thank you for your cooperation.

Posted April 23rd, 2026 12:22 pm EST

Investigating

We are currently aware of an issue causing intermittent slowness for some customers hosted on our Ashburn platform, which may impact website performance. Services remain available; however, you may experience slower response times. Our teams are actively working to resolve the issue and restore optimal performance as quickly as possible. We apologize for the inconvenience and appreciate your patience.

Posted April 23rd, 2026 10:56 am EST

Affected Services

  • DNS/Domains
  • Hosting
  • Voice/Chat Services