FAQs
How do I check Bluehost’s server status?
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If you are wondering “is Bluehost down right now”, check the current service status indicators carefully. It clearly shows whether systems are operational, in maintenance, or experiencing outages. If the status shows operational but you’re still experiencing issues accessing your site, try these steps: clear your browser cache, test your site from a different network or device, and verify your DNS settings are correct. If problems persist, contact Bluehost support via chat or phone for personalized assistance. Providing your account details and the exact time the issue started will help the support team diagnose and resolve your problem faster.
What do “operational,” “degraded,” “partial outage,” and “major outage” mean?
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Operational: All monitored services normal.
Degraded performance: Higher errors/latency; most users retain access.
Partial outage: Some components are not operational.
Major outage: Broad impact; our team responds immediately with real-time updates.
Which components are tracked on the status page?
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You’ll see web hosting, cPanel, webmail, login/auth, and network layers (load balancers, routers). Component-level posts make it easy to pinpoint service issues affecting your apps or site.
Where can I see Bluehost uptime and uptime statistics?
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The status page includes rolling Bluehost uptime statistics with incident history. This helps you evaluate Bluehost uptime and understand any Bluehost downtime trends.
What is the Bluehost uptime guarantee (SLA)?
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The Bluehost uptime guarantee varies by product. If an incident affected your business website, review your SLA terms and contact support with the incident date/time and ticket number to check credit eligibility.
What’s the difference between maintenance and an outage?
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Scheduled maintenance is planned work with a published window; outages are unplanned events. Both appear on the official status page with clear labels so you can distinguish Bluehost maintenance from Bluehost outages.
My site shows errors, but the page says “operational.” What should I do?
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Test from another network/device and clear DNS/cache.
Check CDN for connection errors.
Confirm DNS/SSL changes and plugin/theme updates.
Temporarily disable firewall/WAF rules.
Still stuck? Report details via chat: domain, account email, date/time the issue occurred, and any traceroute/ping info. Our team investigates quickly—thanks for your patience.