Account Validation
Bluehost provides 24/7 support. While we are always happy to assist our customers, we take security very seriously. As such, you will need to validate any account that you would like help with prior to any account access or troubleshooting. This article explains more about doing so using a Validation Token.
Token Validation
Validation tokens are an easy-to-use, secure way to validate that you're an authorized user on the account when you contact one of our support teams for assistance.
If you are unable to validate with the Token, you may use your Main Password. Please see How to Reset your Password for more information.
For further assistance, you may contact our Chat Support or Phone Support via 888-401-4678. You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.