View Hosting Error Logs for Troubleshooting

Error logs are essential for diagnosing and troubleshooting website issues. If you encounter problems such as 404 errors, server issues, or script failures, knowing how to access and interpret error logs can save time and reduce frustration. This guide will show you how to access error logs in your Bluehost Portal so you can quickly identify and resolve website issues.

• What are Error Logs?
• Access the Error Logs
  • Understanding the Logs Section
• Summary
   

What are Error Logs?

Error logs are detailed records of issues occurring on your website or server. They typically include:

• Error type – What went wrong.
• File or script – Where the error originated.
• Timestamp – When the error occurred.

These logs help you pinpoint problems and take corrective action.

Access the Error Logs

Follow these steps to view error logs in your Bluehost Portal:

1. Log in to your Bluehost Portal.
2. In the left-hand menu, click Websites.
3. Click the Manage button located next to the website you want to manage.

   
    

4. In the OVERVIEW section, click the LOGS button. 

   
    

Understanding the Logs Section

Once you’re in the LOGS section, you’ll find three tabs:

• Access Log
• Activity Log
• PHP Errors

Access Log

Displays details of website access and requests:

• Date – When the activity occurred.
• IP Address – The visitor’s IP address.
• Request – The specific action or resource requested.
• Results – The outcome or status of the request.
• Device – Device information for documentation.

Activity Log

Shows actions performed on your account:

• Date – Timestamp of the activity.
• Action – The activity or change made.
• Status – The result or state of the action.

PHP Errors

Lists PHP-related issues:

• Date – When the error occurred.
• Error – Details of the PHP error.

For more information on how to troubleshoot specific errors, visit these support guides:

• How to Troubleshoot PHP 400 Errors
• How to Troubleshoot PHP Script Throws Server 500 Error
• Understanding HTTP Error Codes on Bluehost
• What Is A 500 Internal Server Error? How To Fix 500 Internal Server Error

Summary

Error logs are vital for maintaining a healthy website. They provide a clear record of issues, helping you resolve problems quickly. By accessing error logs in your Bluehost Portal, you can track and analyze data such as timestamps, IP addresses, and HTTP status codes to keep your site running smoothly.