View Hosting Error Logs for Troubleshooting

Error logs are important for finding and troubleshooting website issues. If you're facing website issues such as 404 errors, server problems, scripting errors, etc., knowing how to access and understand error logs can save you time and prevent frustration. In this article, we will walk you through how to access error logs in your Bluehost Account Manager so you can identify and resolve issues on your website quickly.

• What are Error Logs?
• Access the Error Logs
• Summary

What are Error Logs?

Error logs are records that document any issues or errors on your website or server. They provide important details, such as what the error is, which file or script is causing it, and when it happened.

Access the Error Logs

Follow the steps below to access the error logs in your Account Manager.

1. Log in to your Bluehost Account Manager.
2. Click Websites on the left side of the navigation menu.

   

   You can also click on the Hosting tab, locate the hosting package you need to manage, and click its MANAGE button.

   

3. Look for the website you need to manage and then click its SETTINGS button.

   

4. Click the ADVANCED tab on the top menu.

   

5. Scroll down and look for the Logs card. Click the MANAGE button.

   

6. On the Logs panel, you will see the following tabs:
   • Access Log
   • 4xx 5xx Errors
   • Activity Log
   • PHP Errors
7. Click the 4xx/5xx Errors tab.

   

8. Under the 4xx/5xx Errors tab, you will see the following columns:
   • Date: This shows the timestamp when the error occurred.
   • IP Address: This displays the IP address of the device that made the request to the server, which helps identify the source of the error.
   • Request: This shows the specific request made to the server and the URL or file being accessed. This helps pinpoint the exact location that triggered the error.
   • Error: This shows the HTTP status code representing the error type that occurred.
   • Device: This provides the details about the user's browser, operating system (OS), and device type used.

For more information on how to troubleshoot a specific error code–4xx (client-side error) or 5xx (server-side errors), visit these support guides:

• How to Fix the 403 Forbidden Error in WordPress 
• How to Troubleshoot PHP 400 Errors
• How to Troubleshoot PHP Script Throws Server 500 Error
• Understanding HTTP Error Codes on Bluehost
• What Is A 500 Internal Server Error? How To Fix 500 Internal Server Error

Summary

Error logs are important for keeping a healthy website. They provide a record of website issues, helping you identify and fix them quickly. This article walks you through accessing error logs in your Bluehost Account Manager. Use this tool to track and resolve your website issues by analyzing error log data like timestamps, IP addresses, and https status codes.