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Knowledge Base

Navigating the Domain Security Tab

The Security tab in the Domains Section of the Account Manager has been improved to provide new security management features.

Beyond keeping your information private and preventing identity theft and fraud, we scan for malware and monitor blacklists as we send you immediate alerts if critical domain statuses change.



SMS Security Alerts Section

Real-time alerting keeps you aware of critical changes to your account or domain so you can take quick, corrective action. You can receive an SMS alert each time there is a change on the following:

  • Domain Privacy
  • Transfer Lock Status
  • Advanced DNS Records
  • Domain Contact Information

Follow the steps below for the following:

Setup SMS Alerts

Follow the instructions below to set up the alerts.

  1. Log in to your Bluehost Account Manager.
  2. Click the Domains from the left navigation menu.
    Account Manager - Domains Tab
  3. Select the Security tab.
    Users and Roles
  4. Toggle the SMS SECURITY ALERTS to On.
    Security Tab - Toggle On
  5. Click Manage.
    Security Alert - Manage
  6. Select the services you want to receive an alert with, then click SAVE.
    Security Alert - Save

Change Phone Number

Follow the steps below if you want to receive the notifications from a different phone number.

  1. Click Manage under the SMS SECURITY ALERTS.
    SMS Alerts - Manage
  2. Then, click CHANGE under Your alerts are being sent to:

    Change Number
  3. Put in the new phone number, and click NEXT.
    Change Number - Next

Remove Security Alerts

Follow the below steps if the customer wants to remove alerts for a specific service.

  1. Click Manage under the SMS Security Alerts section.
    SMS Security Alerts - Manage
  2. Uncheck the service you want to remove the notifications.
    SMS Notifications - Uncheck Services
  3. Click SAVE.
    Remove Notifications - Save

SiteLock Section

The SiteLock section allows you to manage their SiteLock service quickly.

  1. Turning SiteLock Scanning On or Off - You can easily toggle the SiteLock scanner On or Off.
    SiteLock - Toggle On

    Note: It is highly recommended that you always leave it ON. 

  2. Manage SiteLock: You can quickly manage their SiteLock service by clicking the Manage link.
    SiteLock - Manage

    Note: Please visit the Getting Started: How to Access and Use SiteLock
    article to learn more about navigating the SiteLock dashboard.

  3. You also have the option to upgrade their SiteLock plan by clicking the Upgrade Plan link.
    SiteLock - Upgrade Plan

Summary

The Domains Section of the Account Manager now features an upgraded Security tab designed to improve security management. Enhancements include SMS Security Alerts that inform users about significant changes, such as updates to domain privacy, transfer lock status, advanced DNS records, and contact details.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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