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Knowledge Base

How to Manage Email Accounts: Create, Delete, and Update

With Bluehost’s latest interface update, managing your email accounts is easier and more intuitive. This guide walks you through everything you need to know—from creating new ones and changing passwords to adjusting mailbox storage and removing unused addresses.

Whether you’re organizing personal inboxes or managing business communications, these step-by-step instructions will help you keep your email system secure, flexible, and easy to manage.

Access Email Accounts

The steps to manage email accounts depend on the type of email service associated with your Bluehost account.

Professional Email or Google Workspace

For advanced features and enhanced functionality, Bluehost offers Professional Email and Google Workspace solutions.

Refer to the following articles to learn how to purchase, set up, and manage these services:

cPanel Email

Follow these steps to manage cPanel-based email accounts:

  1. Log in to your Bluehost Account Manager.
  2. Click Hosting in the left-hand menu.

    Bluehost Account Manager - Hosting Tab
     

  1. On the right, click the cPanel Email button.

    server information
     

  2. In the cPanel Email pop-up, click the Email Accounts link and Continue.

    Bluehost Account Manager cPanel Email Email Account Continue
     

Within cPanel's Email Accounts section, you can perform the following actions to manage your email accounts.

  • Create New Email Accounts
  • View Existing Email Accounts
  • Access Webmail
  • Change Mailbox Quota
  • Change Email Password
  • Delete an Email Account

Create New Email Accounts

  1. In Email Accounts, click + Create (top-right).

    cPanel - Email Accounts - + Create button
     

  2. Complete the required fields:
    • Domain: Select the domain for the email address.
    • Username: Enter the email name (for example, jsmith).
    • Password: Create a strong password or use the password generator.

      cPanel Email Accounts - Fill out required fields
       

  3. (Optional) Click Edit Settings to configure storage space:
    • Default storage is 500 MB
    • Adjust within your hosting plan’s limits

      cPanel Email Accounts - Optional Settings
       

  4. Click +Create to finish setting up the account.

Manage Existing Email Accounts

On the Email Accounts page, you will see your existing email accounts. Use the search functionality to find email accounts by email address, username, or domain name.

Access Webmail

  1. Click Check Email beside the email account.

    Email Accounts - Check Email
     

  2. Click Open in the Open your inbox page.
  3. Optional: Check Open my inbox when I log in to skip future prompts.

    Bluehost Roundcube Access Webmail
     

You’ll be redirected to the Roundcube dashboard, where you can send, receive, and manage emails.

Roundcube dashboard
 

Change Mailbox Quota

Bluehost Starter/Basic Plans are limited to only 100MB of storage per mailbox. To access higher limits or unlimited storage, upgrade your hosting plan or use Professional Email / Google Workspace.
  1. Click Manage next to the email account.

    Email Accounts - Manage button
     

  2. Under Storage, enter a storage amount (in MB) or select Unlimited (if available).

    Enter Storage Space (in MB) or Select "Unlimited"
     

  3. Click Update Email Settings.

Update Email Password

  1. Click Manage next to the email account.

    Email Accounts - Manage button
     

  2. In the Security section:
    • Enter a new password, or
    • Click Generate for a strong password

      Enter new email password
       

  3. Click Update Email Settings.

Delete Email Account

Warning: Deleting an email account is permanent and removes all stored messages. Always back up important data first.
  1. Click Manage next to the email account.

    Email Accounts - Manage button
     

  2. Scroll down and select Delete Email Account.

    Delete Email Accounts
     

  3. Confirm the action.

Frequently Asked Questions (FAQs)

Q: Can I increase my email storage beyond 500 MB?

A: Yes. Storage limits can be adjusted within cPanel based on your hosting plan. Starter/Basic plans are capped at 100 MB, while higher tiers allow more storage or an unlimited option.

Q: Can I recover a deleted email account?

A: No. Deleted email accounts cannot be restored. Always ensure your data is backed up.

Q: Can I use third‑party email clients like Outlook or Apple Mail?

A: Yes. You can configure your email using IMAP/POP settings available in the Email Accounts section of cPanel.

Q: What’s the difference between cPanel Email and Professional Email?

A:

  • cPanel Email: Included with legacy hosting plans and basic email needs.
  • Professional Email / Google Workspace: Offers advanced features, higher security, and better collaboration tools for new and existing customers.

Summary

Bluehost makes email management straightforward and flexible. This guide covered how to:

  • Create and manage email accounts
  • Access webmail via Roundcube
  • Change passwords and storage limits
  • Safely delete unused email addresses

Whether you’re using cPanel Email or premium solutions like Professional Email or Google Workspace, Bluehost provides tools to keep your email communication organized, secure, and tailored to your needs.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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