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How to Add Email to iPhone, iPad, and Other iOS Device

This guide will show you how to add email to your iPhone and iPad on iOS devices, including setting up IMAP or POP email. Whether you're looking to streamline your email access or troubleshoot setup issues, we've got you covered.

Note: To view the correct settings for your email account, log in to your Bluehost control cPanel, go to the Email tab, and select Email Configuration from the side menu. To learn more, check out our article, How To Configure an Email Application - Client Setup SSL/TLS Settings - POP & IMAP.

Configure Your iOS Device

Follow these simple steps to configure your iOS device and get your email running. Here are the following:

  1. From your phone's home screen, select the Settings icon.
    Settings icon
  2. On the Settings section, scroll down and tap Mail.
    Mail section

    If you can't find the app, search for Mail instead.

    Search for Mail
  3. Tap Mail Accounts.
    Mail Accounts
  4. Select Add Account.
    Add Account
  5. On the list of email providers, select Other.
    Select Other
  6. Tap Add Mail Account.
    Add Mail Account Details

    The New Account Setup screen will appear, prompting you to enter your email account details.

    New Account Setup Screen
    • Name: This is the name that will appear as the sender.
    • Email: The email address the customer wishes to add. (Ex. [email protected]).
    • Password: The same password you use to log in to Webmail.
    • Description: Name of the account on the customer's device.
       
  7. Once done, hit Save.
    Save Account Settings
  8. Tap Next to continue.

Refer to the Email Client Settings section below. Enter your preferred hostnames, port numbers, and encryption techniques for the Incoming Mail and Outgoing Mail servers.

IMAP Setup

  • Email address: Your email address. (Ex. [email protected])
  • Password: The same password you use to log in to Webmail
  • Username (if asked): Your email address email address. (Ex. [email protected])
  • Incoming server: imap.titan.email
  • Port: 993
  • Encryption method: SSL/TLS
  • Outgoing server: smtp.titan.email
  • Port: 465
  • Encryption method: SSL/TLS

Disable syncing of Notes if it is enabled. Tap Save.

POP Setup

  • Email address: Your email address. (Ex. [email protected])
  • Password: The same password you use to log in to Webmail
  • Username (if asked) : Your email address email address. (Ex. [email protected])
  • Incoming server: pop.titan.email
  • Port: 995
  • Encryption method: SSL/TLS
  • Outgoing server: smtp.titan.email
  • Port: 465
  • Encryption method: SSL/TLS

Once you're done, click Next in the upper left corner.

Cannot Verify Server Identity

Cannot Verify Server error message occurs because the certificate is for Bluehost instead of your domain. Click continue to accept the certificate.
iOS-account-verifying-cannot-verify-server-identity-error-message

How to Save Sent, Drafts, and Trash Emails on the Server

  1. Go to Settings and search Mail.
    iphone-search-mail
  2. Go to Mail Accounts.
    iphone-mail-accounts
  3. Choose your email account.
    iphone-accounts-test-email
  4. Once you open your email account, select Account Settings.
    iphone-accounts-test-email
  5. Scroll down to Advanced.
    iphone-accounts-test-email
  6. Under Mailbox Behaviors, choose the mailbox you wish to configure.
    iphone-accounts-test-email
  7. Choose the corresponding folder on the server in which you wish to save the email. 
  8. Repeat the above steps for any other folders you wish to store on the server.

Summary

Setting up a professional email account on the Apple iPhone or iPad is important to ensure our customers are connected and productive, so we've designed a step-by-step guide to assist them in setting up their email account on their Apple device. Your email can be readily configured by adding the important settings, using secure ports, and confirming server data.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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