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Email Application Setup: Outlook Express

Add a New Account

  1. Open Microsoft Office Express. 
  2. From the menu, go to Tools > Accounts.  
    Accounts from the Tools menu.
  3. Click Add, and then Mail. 
    Choose Mail, from the Add menu.

Account Settings

  1. Enter your name as you want it to appear on your outbound email, and then click Next. 
    Enter your Name.
  2. Enter your full email address, and then click Next. 
  3. Choose IMAP or POP3 from the drop-down menu. We recommend IMAP. 
  4. Enter mail.example.com in the Incoming Mail Server field, replacing example.com with your domain name.
  5. Enter mail.example.com in the Outgoing Mail Server field, replacing example.com with your domain name.
  6. Click Next.
  7. Enter your full email address for the Account Name, then enter your email account password. 
  8. Check the box to remember your password, and then click Next. 
    Enter your Name.
  9. Click Finish.

Outlook Express is now correctly configured to send and receive emails.

More Settings

Now to configure the ports and mail servers.

  1. In the Internet Accounts window, go to the Mail tab, select the email account you just created, and click Properties. 
  2. Go to the Servers tab.
  3. Under Outgoing Mail Server, check the box for My server requires authentication, and then click Apply
  4. Go to the Advanced tab. 
  5. For IMAP with SSL settings* (recommended), change the Outgoing mail port to 465 and the Incoming mail port to 993
  6. Check both boxes for This server requires a secure connection (SSL)
  7. Click Apply and then click OK. 

Check Email Device Setup in your Email Manager, or refer to our Email Application Setup article for other configuration settings. And you're done!

For further assistance, you may contact our Chat Support or Phone Support via 888-401-4678. You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.