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Knowledge Base

Email Application Setup: Windows Live Mail

Setting up a new email account in Windows Live Mail is quick and straightforward when you know the right steps. Whether you’re configuring an IMAP account with SSL for secure communication or preparing a POP3 setup, this guide walks you through the entire process—from opening the application and entering your credentials to manually configuring server settings for optimal performance. Follow these instructions to ensure your email works seamlessly and securely.

Add a New Account

  1. Open Windows Live Mail. 
  2. Go to the Accounts tab.

    Windows Live Mail Account Tab
     

  3. Click Email.

    Windows Live Mail Email Tab
     

  4. Enter the following settings: 
       
    Email Address: Your full email address
    Password: The password for the email account you're setting up.
    Display Name: Enter your name as you want it to appear on your outbound email.
  5. Check the box to Manually configure server settings for e-mail account. 
  6. Click Next.

    Manually Configure Server Settings
     

  7. Enter the following settings for an IMAP with SSL* configuration:
       
    Incoming Server mail.example.com (replacing example.com with your domain)
    Incoming Port 993
    This server requires a secure connection (SSL) Check the box ☑
    Login ID Your full email address
    Outgoing Server mail.example.com (replacing example.com with your domain)
    This server requires a secure connection (SSL) Check the box ☑
    This server requires authentication Check the box ☑
  8. Click Next.
  9. Click Finish.

For POP3 or IMAP without SSL settings, check out our Email Application Setup article or view your configuration data in your Email Manager.

Summary

To add a new email account in Windows Live Mail, open the app, go to Accounts, and select Email. Enter your address, password, and display name, then manually configure server settings for IMAP with SSL by specifying incoming and outgoing servers, ports, and authentication options. Click Next and Finish to complete setup.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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