





    <div class="root responsivegrid">


<div class="aem-Grid aem-Grid--12 aem-Grid--default--12 ">
    
    <div class="embed aem-GridColumn aem-GridColumn--default--12">



<style>
    .fixedAd {
        position: fixed;
        z-index: 1000;
        box-shadow: 0 -2px 5px rgba(0, 0, 0, 0.2) !important;
    }

    .bannerAdOuterContainer {
        display: flex;
        justify-content: center;
        flex-direction: column;
        vertical-align: middle;
        align-items: center;
        bottom: 0;
        left: 0;
        width: 100%;
        /* height: 50px; */
        background-color: #ccecff;
        color: #485c77;
        font-weight: 600;
        box-shadow: 0 2px 5px rgba(0, 0, 0, 0.2);
    }

    .bannerAdInnerContainer {
        display: flex;
        align-items: center;
        justify-content: center;
        flex-direction: column;
        width: 100%;
        padding: 10px 20px 5px;
    }

    .message {
        display: flex;
        justify-content: center;
        flex-direction: column;
        padding-bottom: 3px;
    }

    .secondLine {
        display: none;
    }

    .contentTitle {
        flex-direction: column;
        display: flex;
        margin: 0;
        text-align: center;
        color: #041D33 !important;
        letter-spacing: 0px;
        text-decoration: none !important;
        transition: ease-in-out 1s;
        font-weight: 600;
        font-size: 1rem;
        font-family: 'Montserrat';
    }

    .contentsubTitle {
        display: flex;
        margin: 0;
        text-align: center;
        color: #485c77 !important;
        letter-spacing: 3px;
        text-decoration: none !important;
        transition: ease-in-out 1s;
        font-weight: 600;
        font-size: 10px;
        font-family: 'Montserrat';
    }

    .dark {
        color: #161616;
    }

    .highlight {
        background: #fad64a;
        color: #1d2a3b;
    }

    .brand {
        color: #196BDE;
        font-weight: 700;
    }

    .ctaContainer {
        display: flex;
        flex-direction: column;
        align-items: center;
    }

    .cta {
        display: inline-block;
        background-color: #196CDF;
        border-color: #196CDF;
        color: #fff;
        border-radius: 2.56px;
        text-decoration: none;
        width: 120px;
        height: 30px;
        margin: 2px 0;
        text-align: center;
        text-decoration: none;
        opacity: initial;
        border: 0;
        transition: all .25s ease-in-out;
    }

    .cta:hover {
        color: #161616;
        box-shadow: 0px 2px 4px -1px rgb(0 0 0 / 20%), 0px 4px 5px 0px rgb(0 0 0 / 14%), 0px 1px 10px 0px rgb(0 0 0 / 12%);
    }

    .cta>a {
        display: flex;
        align-items: center;
        justify-content: center;
        width: 100%;
        height: 100%;
        font-family: 'Montserrat';
        text-decoration: none;
        color: #FFFFFF;
        transition: all .25s ease-in-out;
        font-size: 1rem;
        font-weight: 700;
    }

    .cta:hover>a {
        color: #161616;

    }

    .hMed {
        display: block;
    }

    @media (min-width: 992px) {
        .hideOnDesktop {
            display: none;
        }

        .bannerAdOuterContainer {
            width: 100%;
            height: 90px;
        }

        .bannerAdInnerContainer {
            flex-direction: row;
            padding: 10px 20px;
        }

        .message {
            margin: 0;
            padding: 0;
        }

        .contentTitle {
            display: block;
            font-size: 20px;
            line-height: 37px;
        }

        .contentsubitle {
            display: block;
            font-size: 10px;
            line-height: 15px;
        }

        .cta {
            height: 64px;
            width: 240px;
            margin: 0 0 0 30px;
        }

        .cta:hover {
            color: #161616;
            box-shadow: 0px 2px 4px -1px rgb(0 0 0 / 20%), 0px 4px 5px 0px rgb(0 0 0 / 14%), 0px 1px 10px 0px rgb(0 0 0 / 12%);
        }

        .cta>a {
            font-size: 18px;
        }

        .hMed {
            display: none;
        }
    }
</style>

<div class="bannerAdOuterContainer fixedAd">
    <div class="bannerAdInnerContainer">
        <div class="message">
            <div class="contentTitle">Up to 75% off on hosting for WordPress websites and
                online stores
            </div>
        </div>
        <div class="ctaContainer"><button class="cta"><a target="_top" href="https://www.bluehost.com/wordpress/wordpress-hosting?channelid=P99C46097236S1N0B2A151D320E0000V100#pricing-cards" data-element-location="sticky-footer" data-element-type="cta" data-element-label="seventy-off-sticky-footer">Get started</a></button></div>
    </div>
</div>
</div>

    
</div>
</div>








    
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<h2>How to Identify Your Bluehost Email Platform Version</h2>

<p>Discovering your email platform version is a straightforward process. This article will help you identify your email version and ensure you have the correct information.</p>

<div class="callout callout-info" style="background-color: #fcf8e1; border-left-width: 3px; border-left-style: solid; border-left-color: rgb(246, 195, 66);">
<div class="callout-content" style="text-align: justify; color: black;">
<p><strong>Note:</strong>&nbsp;</p>

<ul style="color: black;">
	<li>This article <strong>ONLY</strong> applies to those whose accounts have been migrated to the Account Manager experience. Please see&nbsp; the&nbsp;<a href="https://www.bluehost.com/help/article/account-manager-rock" target="_blank">New vs Old View Side-by-Side Comparison</a>&nbsp;article to learn more.</li>
	<li>To access the user guide in your web browser, click the <img alt="Cloud Mail Help Icon" src="https://content.bluehost.com/bluehost/img/bluehost/email/professionalemail/bh-ox-cloud-webmail-help-icon.png" style="display: inline; margin: 0px 5px; vertical-align: middle;" width="25" />icon and select the <strong>Help</strong> option. By default, it will direct you to the Help section relevant to your current category. Explore additional articles by navigating to the Table of Contents. To perform a search within the user guide, press <strong>CTRL+F</strong> on your keyboard simultaneously.&nbsp;</li>
</ul>
</div>
</div>

<div>
<p>Follow the steps below to identify your email version and ensure you have the correct information:</p>

<ol>
	<li>Open your internet browser.&nbsp;&nbsp;</li>
	<li>In the address bar, enter&nbsp;<strong>https://webmail.oxcs.bluehost.com/</strong>.&nbsp;</li>
	<li><a href="https://webmail.oxcs.bluehost.com/appsuite/" rel="noreferrer noopener" target="_blank">Log in</a> to your email.&nbsp;
	<ol start="1" style="list-style-type: lower-alpha;">
		<li>Enter your email address.</li>
		<li>Input your password associated with the email address you want to log in to.&nbsp;</li>
		<li>Click the <strong>Sign in</strong> button.<br />
		<img alt="Cloud Mail Login Page" src="https://content.bluehost.com/bluehost/img/bluehost/email/professionalemail/bh-ox-cloud-webmail-login-page-kb.png" style="width: 100%; max-width: 900px; margin: 15px 0px; border: 1px solid #b4b4b4" />
		<div class="callout callout-info" style="background-color: #d7edf9;border-left-width: 3px;border-left-style: solid;border-left-color: rgb(23, 155, 215);">
		<div class="callout-content">
		<p><strong>Tip:</strong> Enable the <strong>Stay signed in</strong> option by ticking the box to ensure your session remains active, preventing automatic logouts and the need to log in repeatedly.&nbsp;</p>
		</div>
		</div>
		</li>
	</ol>
	</li>
	<li>Compare your Webmail version.
	<ol start="1" style="list-style-type: lower-alpha;">
		<li>After successfully logging in, compare your webmail version with the provided image below.&nbsp;</li>
		<li>If your email resembles the image, you are using Cloud Email.</li>
		<li>If your email does not match the image, your version is <strong>Webmail 7.10.2</strong>. The image below shows the Webmail <strong>8.21.2&nbsp;User Interface</strong> version. &nbsp;<br />
		<img alt="Cloud Mail Home Dashboard" src="https://content.bluehost.com/bluehost/img/bluehost/email/professionalemail/bh-professional-email-plus-homedashboard.png" style="width: 100%; max-width: 900px; margin: 15px 0px; border: 1px solid #b4b4b4" />
		<div class="callout callout-info" style="background-color: #d7edf9;border-left-width: 3px;border-left-style: solid;border-left-color: rgb(23, 155, 215);">
		<div class="callout-content">
		<p><strong>Tip:</strong>&nbsp;Alternatively, you can view the version of your email by following the steps below:</p>

		<ol>
			<li><a href="https://webmail.oxcs.bluehost.com/appsuite/" rel="noreferrer noopener" target="_blank">Log in</a>&nbsp;to Cloud Mail.</li>
			<li>Click the <strong>Help</strong><img alt="Cloud Mail Help Icon" src="https://content.bluehost.com/bluehost/img/bluehost/email/professionalemail/bh-ox-cloud-webmail-help-icon.png" style="display: inline; margin: 0px 5px; vertical-align: middle;" width="25" />icon on the top right corner.</li>
			<li>Click the <strong>About</strong> dropdown option to populate the&nbsp;<strong>Bluehost&nbsp;</strong>popup which displays the <strong>User Interface</strong>&nbsp;version.</li>
		</ol>
		</div>
		</div>
		</li>
	</ol>
	</li>
</ol>
</div>

<div style="position: fixed; bottom: 0; right: 0;"><a class="btn btn-outline-primary btn-sm fixed" href="#top" role="button">Back to Top ↑</a></div>

<p><div class="callout callout-info" style="background-color: #fcf8e1;border-left-width: 3px;border-left-style: solid;border-left-color: rgb(246, 195, 66);">
<div class="callout-content">
<p>If you need further assistance, feel free to contact us via Chat or Phone:</p>

<ul>
	<li><b>Chat Support -</b> While on our <a href="https://www.bluehost.com" target="_blank">website</a>, you should see a <strong>CHAT</strong> bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.</li>
	<li><b>Phone Support -</b>
	<ul>
		<li>US: 888-401-4678</li>
		<li>International: +1 801-765-9400</li>
	</ul>
	</li>
</ul>

<p>You may also refer to our <a href="https://www.bluehost.com/help" target="_blank">Knowledge Base</a> articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.</p>
</div>
</div></p>

How to Determine My Email Platform

How to Identify Your Bluehost Email Platform Version