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Knowledge Base
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User Experience: New vs Old View Side-by-Side Comparison

Bluehost recently launched a new user experience interface option, Account Manager, to replace the old 'Rock' interface. While management options are generally the same across interfaces, the location of certain settings may vary between the two. This article will illustrate the difference between our interfaces so you know which steps to follow when referencing our support articles.

Once signed in, the difference between the two interfaces may not be apparent immediately. The first giveaway is the account navigation links. Users on both the Account Manager and Bluerock accounts will see a vertical navigation menu on the left-hand side of the screen; however, the options presented here will be different. Review the images below to see an example of both.

User Experience: New vs Old View Side-by-Side Comparison

New Interface Old Interface
Account Manager Home Page
 
Rock My Sites
 


With the updated navigation options, there will be a few significant differences:

Website Management

New Interface Old Interface
With the new Account Manager, you will manage your websites using the Websites tab.
Account Manager Websites
 
With the old interface, you could manage websites using the My Sites tab.
Rock My Sites
 

 

Email Management

New Interface Old Interface
With the new Account Manager, you will have the ability to manage Google Workspace or Professional Cloud Email by clicking directly into the product from the side navigation menu to the left.
Account Manager Google Workspace tab
For cPanel email, click the Hosting tab from the side navigation menu to the left, then scroll down and click the CPANEL EMAIL button under Quick Links.
cPanel Email button
With the old interface, all email accounts and settings could be accessed and managed through the Email & Office tab. 
Rock Email and Office tab

 

Domain Management

New Interface Old Interface
With the new Account Manager, domains registered with us will be accessible through the Domains tab.
Account Manager Domains Page
For domains registered elsewhere and managed with us, click the Hosting tab from the side navigation menu to the left, then scroll down and click the CPANEL button under Quick Links. Once the cPanel loads, scroll down to the Domains section to see and manage domains.
cPanel Domains
With the old interface, all domains could be accessed and managed from the Domains tab.
Rock Domains Page

 

Security

New Interface Old Interface
With the new Account Manager, you will have the ability to manage SSL  Certificates and other security products and tools from the Security tab.
Account Manager Security tab
With the old interface, all security options and certificates were managed through My Sites and the Advanced tab.
Rock My Sites Security tab

 

Advanced Tab

New Interface Old Interface
With the new Account Manager, there is no Advanced tab. Instead, click the Hosting tab from the side navigation menu to the left, then scroll down and click the CPANEL button under Quick Links.
Account Manager cPanel
With the old interface, the cPanel could be accessed by clicking the Advanced tab.
Rock Advanced tab

 

For more information, please see New Account Experience - FAQ.

Summary

Using the new Account Manager in contrast to the previous Rock interface can seem like a significant shift. We hope this side-by-side view comparison makes it easier for you to find what you need and gives you a better understanding of the user experience. Being aware of where to look might be crucial when it comes to managing your emails, websites, and security settings.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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