1. bluehost knowledge base

How to Reset your FTP Password

If you are having trouble connecting to your hosting account via FTP, reset your password in the FTP Manager.

Access the FTP Manager

To begin, you will need to log in to your Bluehost account.


  1. Click the Advanced tab from the side navigation to the left of the account.
  2. Choose FTP from the sub-menu, or click the FTP Accounts icon from the Files section. Either will bring you to the FTP Accounts page.


  1. Click the Hosting tab from the navigation menu at the top of the screen.
  2. Choose FTP Manager from the files section.

Resetting FTP Password

Once logged into the FTP Manager:

  1. Scroll down to FTP Accounts, and find the account that needs to be updated.
  2. Click Change Password.
  3. Enter a new password and click the Change Password button.

    Here is a quick walkthrough on how to reset your FTP password:

    Make sure passwords match and meet strength requirements to ensure the update completes.

When you have successfully reset your FTP Password, attempt your FTP connection again. If you continue to have problems, see FTP - Uploading the website to ensure your settings are correct.