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Microsoft 365 - Verify Third-Party Domain Names



Before you can license Microsoft 365, Microsoft has to verify your domain to make sure that you are the domain owner. Since your domain isn’t registered through Bluehost, we can’t take care of the verification, so you’ll need to take a few extra steps so Microsoft 365 can verify your domain through your domain’s current registrar. The simplest way to make that happen is to go to your domain registrar and point your domain’s nameservers to Bluehost.

Every website has an IP address, which is how computers look them up. But to make it easier for us humans, we use domain names instead. Nameservers tell the web where to find the domain names, and then the DNS (Domain Name System) converts domain names (like “www.example.com) to a machine-readable IP address (like Think of it like the contacts in your smartphone; you enter a name, and the nameservers and DNS database turn that name into a number, so you get to the right site.

When to point your Nameservers to Bluehost:

After you purchase Microsoft 365, we’ll walk you through the steps to point your nameservers to Bluehost.  After you have pointed your nameservers, it may take up to 72 hours for that change to update across the web (usually, it’s faster, ~8-12 hours for most US-based customers).

The time needed for DNS updates is called Propagation.

If you have other products reliant on DNS records through a different domain registrar, pointing your nameserver to Bluehost will not transfer those records.

Reasons why you may not want to point your Nameservers to Bluehost:

You may not want to change your nameserver to Bluehost if you have a live website hosted somewhere else or plan on hosting your website elsewhere. Pointing your nameservers to us may take your live site down. If you do not wish to point your nameservers to Bluehost, Microsoft 365 may not be the right product for you at this time.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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