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Knowledge Base

Signing out of Cloud Mail Automatically

Overview

Depending on the configuration, the system will automatically log you out if you aren't using your Cloud Mail while logged in for a predetermined amount of time. The instructions for configuring automatic sign-out in your Cloud Mail are listed below.

The actions listed below can be used to modify the automatic sign-out settings and specify whether you are automatically signed out:

  1. Log in to your email via mail.domain.ext. (Replace domain.ext with your actual domain)
  2. Click on the Gear icon in the upper-right corner of the page. Then, select All Settings.
    Gear Icon All Settings
  3. Choose the Security tab and go to the Advanced Settings section.
    Security Advanced Settings
  4. All of the options will appear when you click on the drop-down menu.
    Automatic Sign Out
  5. The newly selected setting will be immediately saved after selection. You may end the Settings window when you're done.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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