How to Install a Trust Seal in SiteLock

What is a Trust Seal?

The Trust Seal is a badge you can place on your website to make visitors feel secure and comfortable sharing their information. It's important to remember that trust is crucial for the success of any eCommerce website. If online shoppers perceive your site as untrustworthy, they may hesitate to provide personal information or simply leave your website.

For your online business to survive, you must influence your target market's trust and remove their doubts by securing your site. One way of doing this is by displaying a SiteLock Trust Seal. Once your customers see this, they'll know that they are viewing a secure and malware-free site.

• How to Add the SiteLock Trust Seal to Your Website
• How the SiteLock Trust Seal Works
• Trust Seal FAQs
• Summary

How to Install a Trust Seal in SiteLock

To install the Trust Seal, follow the steps below:

1. Access SiteLock. If it is your first time accessing Sitelock, check out SiteLock: Getting Started for instructions.
2. Navigate to the Sites tab, then click  Security Report, where you will find the SiteLock Trust Seal section.

   

3. Click on the Customize button under the SiteLock Trust Seal section.

   

4. On the next page, you can customize your Trust Seal.

   

   Please note that the Trust Seal cannot be customized further than the options listed below. We will not accommodate any customization requests:

   • Color – Select between red or white. This will update the color of the portion that says "Passed."
   • Size – Select small, medium, or big. This will modify the size of the Trust Seal.
   • Style – Select between Secure or Malware Free. This will make the Trust Seal say "Secure" or "Malware Free." Note that you need a premium or higher scanner to display "Secure." Otherwise, it will show "Malware Free."
5. Click the Copy button under the Install Code section to copy the code snippet.
6. Insert the code into your website. You can add the code in several common locations, such as your website's index file, header, or footer file. If you use a Content Management System (CMS), check for custom code widgets labeled "header" or "footer" where you can insert the code.
7. Once done, click on Save Configuration Settings. Please allow up to 24 hours for your Trust Seal to appear on your website.

How the SiteLock Trust Seal Works

• After installing the Trust Seal on your site, it pulls the data from our scanners running on your website (not through the Firewall).
• If SiteLock scanners determine your website is clean, it will display Passed in green, together with the date it verified it was clean.
  

  Note: The date shown will be the last scan that was run and came back clean. You can check your scan frequency settings to see if it displays an older date.

• If our scanners have detected malware or vulnerabilities on your site, the Trust Seal will be removed automatically if not resolved within 72 hours. If a scan fails, site visitors won't be alerted to any problem. SiteLock won't display any indication to visitors that a website has failed a scan.
• Your website will have the Trust Seal back after you have fixed these issues.
• Clicking on the Trust Seal will bring up a new window showing the following details:
  
  • Company Name - Displays your business's name.
  • Domain - Displays your domain name.
  • Phone -Shows whether SiteLock has verified your phone number. If it says otherwise, contact SiteLock support so it may be verified.
  • Address -Shows whether we have verified your address. If it says otherwise, contact SiteLock support so it may be verified.
  • Verified spam-free - Displays the last date SiteLock scanners determined your site to be spam-free.
  • Verified malware-free - Displays the last date SiteLock scanners determined your site to be malware-free.
  • Secure SSL - Shows the last date SiteLock scanners detected your SSL Certificate.

Trust Seal FAQs

Summary

SiteLock's Trust Seal is a badge you can add to your website to ensure customers feel safe visiting and providing information. It is important to display Trust Seals on eCommerce sites since online trust plays a crucial role in their success. To add the SiteLock Trust Seal to your website, you must access SiteLock and follow the steps provided. The Trust Seal works by pulling data from scanners running on your website and displaying "Passed" in green if your website is clean. The Trust Seal will be removed automatically if malware or vulnerabilities are detected. You can customize your Trust Seal, but only within certain limitations.