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Knowledge Base
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Single Sign-On

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Overview

"Single Sign-On" (SSO) refers to logging into your Bluehost account using a separate software service provider, such as Google, Facebook, WordPress, etc. Even though Bluehost's software systems are independent of an SSO service provider, access to both is granted with a single successful sign-on. To sign in to Bluehost using SSO, you must first input your username and password from one of our approved third-party service providers.  
 
The Single Sign-On functionality and how to set it up to authenticate and access your Bluehost account are both covered in this post. The most commonly asked questions are also provided.



Accessing SSO

The steps for Accessing SSO settings will vary depending on which interface your account uses.

Account Manager

  1. Log in to your account. 
  2. Locate the name of the user in the user in the upper right corner and do the following steps below: 
    1. Click the Name of the User (your name). 
    2. Please hover your mouse and click My Profile
      Bluehost My Account My Profile dropdown
  3. In the Social Logins section, you will see the external accounts wherein the SSO is linked to your Bluehost account. 

Setting up SSO

Setting up SSO first involves linking one of our trusted external provider logins to your Bluehost account.

Account Manager

  1. On the Social Logins section, click the Sign in with Google button. Follow the onscreen instructions to link your Google Account.
  2. Once your Google account is connected, you can log out of your Bluehost account and log in with your Google credentials by clicking the Sign in With Google button. 
    Account Manager My Account Login

    Note: Make sure that pop-ups are enabled in your browser.    

Removing SSO

Account Manager

  1. Log in to your account. 
  2. Locate the name of the user in the user in the upper right corner and do the following steps below: 
    1. Click the Name of the User (your name). 
    2. Please hover your mouse and click My Profile
      Bluehost My Account My Profile dropdown
  3. In the Social Logins section, click the DISABLE button. 
  4. After clicking the DISABLE button, click the CONTINUE button on the Disable Google Account pop-up that will show. 

How to Use SSO

Once SSO is enabled:

Account Manager

  • Use it to log in to your Bluehost account instead of using your user ID and password. 

Frequently Asked Questions

Q: What are the benefits of using Single Sign-On (SSO)?

A: Here's a list of its benefits:

  • Fewer passwords to remember.
  • Unlimited Hosting and Billing users.
  • No need to share passwords.
  • No need to manage passwords.
  • Why does Bluehost want to know who I am on Google, view my email address, or view my basic profile information?

We only keep the username/email address for people signing in to know who you are and what you are connected to. For folks signing up with SSO, we use the basic information to make signup easier. Still, other than that, the data never gets saved to our servers. We respect your data and information. 

 

 

Q: What passwords does SSO work with?

A: There are now three fundamental categories of authorization-Hosting, Billing, and Main. The first password you made is the Main password. It is the one with limitless capabilities. Only pages connected to purchasing services for the account can be accessed by Billing. The hosting password, which gives access to the server where your website is stored, is often associated with a domain. 

 

Q: Can I have more than one Single Sign-On?

A: Yes and no. You can only have one Main login, which means only one account with all the rights and privileges as your username/domain login you created when you first got your account. In contrast, you are permitted to create as many Hosting and Billing logins as you require.

 

Q: When can I log in using other providers like Facebook?

A: Technically, you can right now. Google is an OpenID provider, so pretty much any widely respected credentials will work.

 

Q: What makes this different from cPanel SSO? 

A: Access is the primary distinction. Beyond what the fundamental cPanel offers, we created many more features and services. This allows you to log into cPanel and access all of those capabilities. Of course, you may sign in with the same credentials on both. 

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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