Update Your Credit Card | Bluehost Support
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Update Your Credit Card

Overview

The most recent credit card used to pay for the account is automatically saved as the default payment method for any future purchase or renewal unless the option to save the credit card has been unchecked during the checkout process. You can update this card at any time through the 'account' menu in your control panel. Bluehost accepts American Express, Discover (USD), Master Card, and Visa.

 
update-creditcard

In order to update the credit card on file, the steps will vary depending on which interface your account uses.

Note: The Advanced tab will load your cPanel. Legacy accounts will feature a horizontal navigation bar at the top of the screen. In contrast, Bluerock account users will see a vertical navigation menu on the left-hand side of the screen. 

Important: If you still are unsure whether the account uses the Legacy or Bluerock interface, please see Bluerock vs. Legacy to determine which steps to follow.

Bluerock

  1. Log in to your Bluehost cPanel account.
  2. Click the account icon in the top right-hand corner. 
    bh-rock-account-icon
  3. Select the Billing from the drop-down.
    rock-account-icon-billing
  4. Enter new details in the Billing Information and Payment Method sections.
  5. Click the Update button.
    rock-account-center-billing-information

Legacy

  1. Log in to your Bluehost cPanel account.
  2. Select the account tab at the top of the screen.
    legacy-account-tab
  3. Under Billing Information, enter the new card number and the expiration date.

    Note: Complete billing and contact information are required to update the card on the account.

  4. When you are done, click Update at the bottom of the screen.
    legacy-account-billing-information

If you get an error when attempting to update your credit card (i.e., "There was a problem updating your information," etc.), please verify the following:

  • The credit card number is valid.
  • The physical address is entered correctly and matches what is associated with your card.
  • All required fields are filled in

Note: You must be logged in with the main account password to view and update the billing and contact information. If you are asked to log in when selecting the Accounts tab or are otherwise unable to view this page, log out and log back in with the main account password to proceed.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - From our home page, click the Contact option in the top right-hand corner, then click Chat Now.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.