Knowledge Base

What are the Calendar Components in Cloud Mail?

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Learn more about the components of the calendar app and how to use them. To access the calendar app, click the Calendar icon once logged into Cloud Mail.

New Appointment Button


The New Appointment button allows you to create appointments. The drop-down arrow beside the button has further options which enable you to do the following:

  • Show the Scheduling view
  • Subscribe to shared calendars, subscribe to or import other calendars
  • Create a new email, contact, or task

Note: You need to open the Folder view to see this button. Click on the Open Folder View icon at the bottom left of the calendar app.

Mini Calendar

The mini calendar will display an overview of a specific month, year, or several years. To display the mini calendar, go to the calendar app, click the Settings icon, then select Show mini calendar from the options.


Calendar Folder View

If you have more than one calendar, you can use the calendar Folder view by clicking the Open folder view icon on the bottom left of the calendar app.

Note: To seamlessly share your calendar across webmail and other devices, refer to the guide on How to Manage Calendars in Cloud Mail.

Folder View Content


  • My Calendars- contain your personal calendars.
  • Public calendars- include calendars shared with all users. Enabling the All My Public Appointments checkbox will record the public appointments you participate in.
  • Shared calendars- contains calendars shared with you by other users.

Note: The Folder view content may differ depending on the configuration.

Folder View Functions

  • Clicking on a calendar will display appointments within that calendar.
  • Enabling the checkbox before the calendar name will display the calendar's appointments in addition to the current appointments of another calendar.
  • Double-clicking on a calendar will only display the appointments in the calendar. Double-clicking on the calendar again will show the previously displayed calendars.
  • The Actions icon, which is next to a selected calendar, offers the following functions:
    • Select calendar color
    • Organize data
    • Exchange data
    • Display calendar properties (available depending on the calendar)
  • To adjust the Folder view width, hover over the line between the Folder view and the display area on the right. Then, drag the border towards the right or left.

Calendar Display Area

The Calendar display area includes a calendar view or a list view of the appointments. To select a view, click on the drop-down box on the top-right portion of your calendar.


These views show the appointments of the calendars selected in the Folder view. Clicking on an appointment will display its data in a pop-up.

You can enable the following settings: Day, Workweek, Week, Month, or Year.

Date Picker

The date picker has similar functions to the mini calendar. To learn more, please see the information about the Mini Calendar above.


To open the date picker, do any of the following:

  • Click on the date of the Day, Workweek, or Week calendar view.

Note: Hide the mini calendar to open the date picker. To do so, click the Settings icon, then uncheck the Show mini calendar option.

  • Click a date on the Scheduling view. To open the Scheduling View, click the drop-down arrow beside the New Appointment button, then select Scheduling.
  • When editing an appointment, click on the date input field below Starts On or Ends On.

Calendar Pop-Up

The Calendar Pop-up will show the data of the appointment you select in the calendar sheet.


  • Accept, Maybe, Decline, and Change Confirmation (horizontal ellipsis).
  • The following limitations might prevail depending on the configuration:
    • Some functions for appointments in your private calendar are only available if you have the appropriate permissions. To view and edit permissions, click the Actions icon next to a specific calendar and select Share/Permissions.
    • You cannot change or delete an appointment as a participant.
    • You must keep your status as the organizer.
  • More actions- opens a menu with other functions.

Calendar List

The Calendar List will show a list of the appointments of the calendar you select in the Folder view. To display the list view, select List from the drop-down box on the top right portion of your calendar.


Calendar List Content

  • Each appointment displays a date in the header.
  • Each appointment will display the following details: date, time, color, private appointment icon, subject, and location.

Calendar List Functions

  • Clicking on an appointment will display its data on the right.
  • To select multiple appointments, click on the checkbox of the selected appointments.
  • To adjust the list width, hover over the line between the list and the detail view. Then, drag the line to the left or right.

Calendar Details View

The Calendar detail view displays the data of the appointment you choose in the list. Double-clicking on the appointment in the list will show the data in another window.


Calendar Detail View Content

Depending on the appointment date, the following will be displayed in the detail view:

  • Appointment data:
    • Title
    • Date, time, time zone
    • For recurring appointments: the recurrence type
    • Appointment location
  • To modify your confirmation status, click the Accept, Maybe, or Decline buttons.
  • Clicking the More Actions icon will open a window to change your confirmation status and add a comment.
  • Further appointment data, if set:
    • Attachments
    • Definition
    • Organizer, additional recipients, resources
    • Clicking on a name will open a pop-up that displays the participant's data in the Halo View.
    • If the appointment has more than five participants, the number of participants and the participants who accepted the appointment will be displayed.
  • Click the Shown as Free or Shown as Reserved link for additional appointment details:
    • Appointment's organizer
    • Calendar with the appointment
    • Creator's name
    • Name of the last editor

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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