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INFRASTRUCTURE
99.99% uptime SLA
EXPERT HELP
24/7 support — real humans
OUR PROMISE
Show up. Stand out. Thrive.
WHO WE ARE TODAY
The small business platform for the AI era
Purpose-built AI
Easiest-to-use technology
High-performance infrastructure
Most helpful human support
Bluehost by the numbers
5M+
Global Customers
100+
Countries
50M+
Pages created every year
98%
Customer Satisfaction Score
<2 min
Average support response time
4.6/5
Average Trust Pilot Rating
#1
VPS Benchmark Rankings (2026)
99.99%
Uptime SLA
BLUEHOST TODAY
Everything you need to build, host and run online with confidence in the AI era
BUILD
Business Builders:
Build your brand, website or store with AI-powered tools that make getting online simple.
Tech Builders:
Build sites, apps and agents with the tools and stack you choose.
HOST
Business Builders:
Keep your business fast, secure and reliable with high-performance hosting and human support.
Tech Builders:
Deploy and scale on VPS, Cloud and Dedicated infrastructure with control.
RUN
Business Builders:
Reach more customers, grow revenue and automate more of your business with AI.
Tech Builders:
Connect workflows, automate operations and run Sites, Apps and Agents at scale.
OUR BRAND PILLARS
What we stand for and how we’re different
Purpose-built AI for small business
AI that helps you build, launch and grow your business.
Easiest to use tech
Tools that make getting online and running your business simple.
Premium performance without premium cost
High-performance infrastructure that gives your business room to grow.
Human expert support, anytime
Helpful people, ready when you need them.
What our customers say
Exemplary Support! Beyond Expectations!
As always, the support person who worked with me today was exceptionally patient, and for this particular issue, he was dogged. He stayed with me until the problem was completely resolved. In the past, I've have other hosting companies and not only do they make it nearly impossible to receive help from an actual live person, when I've reached someone they proved to be less than thorough and less than interested in total resolution. Not here. I couldn't have imagined better support if I tried. It was exemplary.
Jean Rey Claro was wonderful
Jean Rey Claro was wonderful; knowledgeable, helpful and not pushy. Jean Rey made me feel comfortable buying the plan that I did and starting my blog.
I got great customer service
I got great customer service. Thank you so much
had a tricky redirect issue and support…
had a tricky redirect issue and support got it sorted just now very quickly- thx guys
Patient technical support
My interaction with the tech support felt extensibly patient with my concerns.
They give me a solution very quickly
They give me a solution very quickly , Im very gratefull with the service
Quick response to technical questions.
Quick response to technical questions.
Bluehost offers solutions
I have used Bluehost for a number of key services. Their response time is outstanding, and the technical service staff is very competent.
Great rep, great service
The rep I worked with just a while ago was great. She was quick & knowledgeable & got my site changes done with no hassle. She was also very helpful & knowledgeable in answering my questions about how I would proceed using my pro support services for some of the bigger changes I need to make to my site. For me, Bluehost has a unique winner with their pro support site assistance service. It's worth every cent you pay. Hopefully, they will get this & not start gumming it up as companies just seem to feel they need to do by changing the model by adding complex "new feaures" to this still human based unique winner...!
Absolutely incredible service
Absolutely incredible service. Friendly, helpful, and fast!
My support tech was pro
My support tech was pro. Resolved everything and did some of the work I thought I would have to do.
As a legacy costumer of Bluehost....
I have been with Bluehost I think for almost 20 years, well over 10 years. A lot's changed since then. The support staff is excellent. That's why I stay. It's all about people in the end.
Very helpful and great service
Very helpful and great service. I have always had a great experience with bluehost.
In majormarvels first month
In majormarvels first month, I am impressed with the interest Bluehost showed with my testimony site and I have already had increased traffic. Wow, at the probability in the coming months with your 'on the ball' team. Glenn
Unparalleled customer service help
Unparalleled customer service help. Can't get that elsewhere. Great work.
After days of being passed between…
After days of being passed between multiple hosting companies while my business email was failing, I finally reached Prajna at Bluehost. She was patient, professional, and actually took action to resolve the problem. She updated my nameservers and DNS records, helped reconnect my Google Workspace email and Squarespace website, and stayed with me through a complicated process. It was an incredibly frustrating experience getting to the right person, but Prajna was terrific. Bluehost needs to make reaching knowledgeable human support much easier. Five stars for Prajna. The support system needs serious improvement.
Great Person to chat with
Great Person to chat with
Friendly & Helpful Phone Staff
The staff was friendly and helpful! They resolved my issue.
Great Rep
Great Rep - Ann
Why I prefer talking to a live person/agent/Rep.
1. Your AI is next to useless. Talks over you. Doesn't understand. 2. Andy was great. Listened. Adjust his response when I talked over him. We got it done.
Meet our leaders
Sachin Puri
CEO
Salim Ali
CMO
Satish Hemachandran
SVP, Products
Dr. Antonis Papatsaras
CTO
Jodi Dahlgard
CPO
