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Knowledge Base

How to Update Contact Information

Accurate contact information is essential for proper account management. Correct details ensure you have the correct info—like your name, phone number, and address—and help us contact you quickly about important updates and service offerings. Follow these steps to update your contact details with confidence and keep full control of your Bluehost account.

Follow the instructions outlined in the How to Update Your Contact Email Address to update your contact email address and ensure you stay informed about your account status, renewal reminders, and other critical information.

Update Your Contact Information

  • Editing Name fields may be restricted (greyed out) if the domain is under Legal lock and special status (e.g., pending transfers or verification issues). For more details, refer to The Different Types of Domain Locks.
  • The Company Name field is available only for Organizational Accounts.
  • You'll only see fields for Full Name, Email, Phone Number, and Address for Personal Accounts.
  • EU Organizational Accounts will also see a Tax Certificate Number field used for Value Added Tax (VAT) purposes.

Here are the steps to update your contact information in your Bluehost Account Manager.

  1. Log in to your Account Manager.
  2. Click your profile icon in the top-right corner, then select My Profile from the list of options.

    Account Manager - My Profile
     

  3. In the Profile section, click Edit.

    Profile - Edit
     

  4. If you are not the Primary contact of the account, you may see a pop-up informing you that updating your profile will also change the domain owner's (registrant's) contact information. Select the check box, then click Agree to proceed.

    Profile - Edit Contact Info - Non-primary contact user
     

  5. Update your profile information, then click Save.

    Profile - Edit details
     

  6. If you're updating your Name or Organization Name, a confirmation pop-up will appear. You must consent to the 60-day transfer lock that may apply. Click Agree to proceed.
    Edit Contact Info 60 day Lock Warning popup
     
  7. Once saved, your updated contact information will be applied to your Bluehost hosting account and associated domains.

Summary

Updating your contact information in Bluehost—including your name, company name, phone number, or physical address—is simple in the My Profile or Accounts & Users sections. Keeping these details accurate ensures smooth billing, security, and domain management.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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