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ABOUT US · WHY WE EXIST

We believe every small business deserves the opportunity to thrive online

Our mission is to give small business owners the power to run big.


Our customers say
Excellent
4.5
4.5 out of 5 based onBased on 32003 reviews
Trustscore 4.5 | 32003 reviews
wordpress

OFFICIAL PARTNER

Recommended by WordPress.org

risk free

RISK FREE

30-day money-back guarantee

infrastructure

INFRASTRUCTURE

99.99% uptime SLA

help

EXPERT HELP

24/7 support — real humans

OUR PROMISE

Show up. Stand out. Thrive.

WHO WE ARE TODAY

The small business platform for the AI era


first

Purpose-built AI


second

Easiest-to-use technology


third

High-performance infrastructure


fourth

Most helpful human support

WHO WE ARE TODAY

Bluehost by the numbers


5M+

Global Customers


100+

Countries


50M+

Pages created every year


98%

Customer Satisfaction Score


<2 min

Average support response time


4.6/5

Average Trust Pilot Rating


#1

VPS Benchmark Rankings (2026)


99.99%

Uptime SLA


BLUEHOST TODAY

Everything you need to build, host and run online with confidence in the AI era


BUILD

 

Business Builders:

Build your brand, website or store with AI-powered tools that make getting online simple.

 

Tech Builders:

Build sites, apps and agents with the tools and stack you choose.

HOST

 

Business Builders:

Keep your business fast, secure and reliable with high-performance hosting and human support.

 

Tech Builders:

Deploy and scale on VPS, Cloud and Dedicated infrastructure with control.

RUN

 

Business Builders:

Reach more customers, grow revenue and automate more of your business with AI.

 

Tech Builders:

Connect workflows, automate operations and run Sites, Apps and Agents at scale.

OUR BRAND PILLARS

What we stand for and how we’re different


Purpose-built AI for small business

Purpose-built AI for small business

AI that helps you build, launch and grow your business.

Easiest-to-use tech

Easiest to use tech

Tools that make getting online and running your business simple.

Premium Performance without Premium Cost

Premium performance without premium cost

High-performance infrastructure that gives your business room to grow.

Human expert support, anytime

Human expert support, anytime

Helpful people, ready when you need them.

What our customers say


Thank you to Ethan who helped me today

Thank you to Ethan who helped me today, quick and courteous

Good and efficient support.

Good and efficient support.

The agent Cherry was superb

The agent Cherry was superb. I thought I had almost erased my whole website because I did bulk update of plugins that caused a critical error. I was so worried, but Cherry restored the site so I could see its contents as before--an immense relief to me. Cherry also let me know the Theme I was using could not be updated--it was from 2014 and its developer/creator had let go of it. She helped me consider ProDesign for a new theme and I'll be looking into that. There is nothing so scary to the lay person as seeing a website error you cannot fathom. Many kudos to Cherry--just grand help.

Easy to sort out my migration.

Easy to sort out my migration.

Nazeen

My support team member, Nazeen was very helpful. Patient with all my questions and helped resolve my needs within that one live chat transaction.

The individual was very helpful and…

The individual was very helpful and knowledgeable. however, every year when it is renewal time , the site suddenly has issues and there is a new charge in order to fix it. this is predictable and not really appreciated.

They make things much easier to…

They make things much easier to understand

Live Agent was patient to solve my…

Live Agent was patient to solve my issue and guided me accordingly and solved my problem.

So happy it got fixed

So happy it got fixed. I waited an hour but once Manoj got to it, it was fixed.

My experience arranging a hosting package

I had the pleasure of working with Jean on getting the right hosting package setup. Excellent customer service, friendly, & quick to respond. Thanks Jean!

Amazing representative - but the info requested should not have required a chat.

Likhitha was an incredible representative. They took the time to understand my initial question, answered all my follow-ups and tracked down the information I needed. However, I was surprised that I needed to reach out to a live agent to get the information I was looking for. All I needed to know was how much our products and services will cost once they auto-renew. That basic pricing information used to be available on the Bluehost website, but now it is not. It's concerning that Bluehost makes it hard for customers to know what they're going to pay and relies on their customer service agents field those questions.

Chat

Chat - my query was answered right away and resolved very quickly by the representative - very impressed!

I have consistently had a very positive…

I have consistently had a very positive experience with Bluehost customer support. The support team is always helpful, professional, patient, and willing to assist with technical issues until they are resolved. Most recently, they helped me resolve a problem affecting my websites, and I really appreciated their assistance and dedication. It is reassuring to know that when a problem arises, there are knowledgeable people ready to help. Thank you for the excellent customer service and continued support. It is one of the reasons I value Bluehost as my hosting provider!

Over 20 years with Bluehost

Over 20 years with Bluehost – Outstanding Service! I've been a customer of Bluehost for over 20 years, going right back to when they were primarily a website hosting company, and I think that says a great deal about the confidence I've had in their service over the years. I have two websites hosted with them, and throughout all these years I've always found their service to be reliable and their customer support excellent. I'm certainly no technical expert, so when something unexpected happens with my websites, it can be rather worrying! Today I had the pleasure of speaking with Prakyath from their support team after receiving a couple of concerning emails about my website backups. He was absolutely lovely – polite, patient, reassuring and very understanding of someone who isn't particularly technically minded. He took the time to explain things in a way I could understand, which I really appreciated. My only little criticism would be the AI support assistant, which I found rather frustrating when I tried to get help the previous day. It kept going around in circles without really resolving anything. Thankfully, speaking to a real person made all the difference! After more than two decades as a customer, I'm still very happy to recommend Bluehost. Good customer service means a great deal, especially when you're not particularly confident with the technical side of things. Thank you, Bluehost, and a special thank you to Prakyath for your kindness and patience today!

They made easy even for me!

They made easy even for me!

⭐⭐⭐⭐⭐ 5-Star Review

⭐⭐⭐⭐⭐ 5-Star Review – Outstanding Customer Service! I would like to express my sincere appreciation for the absolutely outstanding customer service I received from the Bluehost representative who assisted me with restoring my website. From beginning to end, the representative demonstrated exceptional professionalism, patience, knowledge, and genuine dedication to resolving every issue I encountered. What impressed me most was the incredible patience and willingness to take the time necessary to thoroughly investigate and address every concern, without ever making me feel rushed. Nothing was too much trouble, and every matter was handled with care, attention to detail, and a truly professional attitude. Restoring a website can be a stressful experience, but the representative made the entire process considerably easier and provided reassurance throughout. Every issue appears to have been successfully addressed, and I couldn't be more appreciative of the effort involved. This is customer service at its absolute best and a real credit to Bluehost. I sincerely hope this representative receives the recognition they deserve for delivering such an exceptional level of service. A truly outstanding experience. Five stars, without hesitation! Thank you once again for going above and beyond. It was genuinely appreciated.

Good service

The blue host agent clarified my questions about a fake email I received impersonating blue host

Bluehost beats the competition hands-down

I want to build an ecommerce website and need a host. I spent countless hours dealing with a Hostinger issue. So I bailed, went to the Bluehost webpage, and started a chat. A human voice at last! Bernadette, in Sales, proved an excellent listener and a solid source of useful ideas. She sent me an email with a great pricing offer. I've spent days comparing hosting firms. Bluehost beats the competition hands-down!

the rep was very helpful - one of the best I've dealt with

the rep was very helpful. She was easy to understand and she explained things in a way that was easy to follow. She fixed my problems quickly.

Fully Satisfactory

My overall experience with Bluehost has been absolutely perfect and fully satisfactory. The service setup was seamless, fast, and completely hassle-free from start to finish. A special thanks to support assistant Trisha for being exceptionally helpful, professional, and attentive throughout my request. She addressed all my questions with great patience and ensured everything ran smoothly. I am thoroughly impressed by the quality of support and would gladly recommend their services to others.

Meet our leaders


Sachin Puri

Chief Executive Officer


Salim Ali, CMO of Bluehost

Salim Ali

Chief Marketing Officer


Satish Hemachandran, SVP of Products

Satish Hemachandran

Chief Product Officer


Antonis Papatsaras, CTO of Bluehost

Dr. Antonis Papatsaras

Chief Technology Officer


Jodi Dahlgard, CPO of Bluehost

Jodi Dahlgard

Chief People Officer


Join Us

If you’re ready to grow your career and help millions of small business owners to grow and thrive around the world, you’ve come to the right place. Check out the Bluehost careers page.

careers

Resources


news

News

Discover the latest announcements from Bluehost’s PR Team

expert how-tos

Expert How-Tos

Get expert tips and the latest insights on AI, marketing, and more

Recognition

Recognition

Check out our award-winning team’s accolades

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