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The tech rep was able to provide a solution that solved the problem
I am very Content with the pro specialist, extremely helpful and patient, no complaints!
it was just smooth, professional and hassle free in almost no time, best of luck technical support showed understand and support.
He was very patient and kind when faced with my ignorance of the whole issue. My assistant usually handles these things so I was clueless, but he didn't make me feel badly about my lack of knowledge. He answered all my questions and found a solution for me. Excellent service!
Polite, understanding and efficient in helping us resolve a renewal issue
I like that it has a human agent chatting with me. It feels nice to have a human understand you without having to change the questions so it can be answered by AI.
Always very courteous and helpful customer service
I receive a quick and accurate answers from technical support. Also AI did send me to speak to a live agent as soon as I requested. I like that.
the person before this one didn't help at all. They made it worst and tried to get 289$ from me...I signed off and started over. With this person they help me with no problem and it wasnt as big of deal, as the other person made it
The agent was very respectful and patient with me. I kept coming back to the same question, but I was not understanding the agents answer, but he kept very calm an repeated the explanation in different ways till I understood. Awesome, just Awesome.
My BlueHost representative was polite, courteous, knowledgeable and very helpful. I appreciated her excellent help.
Support Shifa was great! Very helpful and got my issues resolved
I tried the all in one ai models but it wasn't for me. Not saying it is bad, just not what I needed. I cancelled within a few hours and I received a refund. No muss, no fuss. We are sorry to see you go. Hope you come back later. If I find a use for their service I will go back with them
I have been a long term customer of Bluehost. It was necessary to go through a relatively complex process involving many subfolders on my hosting account. I had the great fortune of receiving Lee O, as the technical support technician, guide, and expert assistant on this. Lee O. is the consummate professional. Entirely knowledgeable, she was able to navigate and generate the multiple steps necessary to solve this problem. Her communication was clear, warm, and focused on the task with a clear demonstration of her first-class ability and experience. The task required time, and Lee O. gave this with exactly the very best combination of knowledge, personality, communication, understanding and effectiveness. Not only that, but it was clear that Lee O. was fundamentally dedicated to solving the problem for the customer. This is obviously a basic part of her nature, and makes her a true prize for Bluehost. I am a doctor and have been treating people beginning 38 years ago. I can say with absolute certainty that Lee has a set of abilities, communication skills, knowledge, and care in her work that places her at the top. I very much hope you recognize her. She deserves a raise, a bonus, and a promotion. Please feel free to contact me if you would like to know more about my experience with Lee O., a superstar, a pleasure, a help.
Quick, efficient, polite and helpful in helping me resolve the issue i needed help with. This was a user generated issue and not a bluehost or wordpress issue. They are always good about helping.
Pleasant interaction with the agents who are extremely knowledgeable. They help solve problems effectively and efficiently!
We have been using Blue Host for the past 6 years. The service and the hosting overall has bee Amazing
Great support
I had an issue with a renewal charge on a long-term hosting plan and reached out to support for help. The representative was incredibly patient, understanding, and went above and beyond — checking with the admin team and coming back with a fair resolution that worked for both sides. The whole interaction was smooth, professional, and genuinely helpful. Really appreciated the effort and care shown throughout. Great customer service experience!
Original, simple and with great customer support!!
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