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Bandurski David
Quick and clear service
The response to my payment issue was clear and quick, asking for the essential information and processing the request.
Ali Mc
Great human customer service
Once I was able to speak with a person, not AI, my issue was resolved easily and efficiently. I always seem to have good customer service whenever I have a website problem.
Cindra Lee HENRY
Exceptional Patience
My support person today was exceptionally patient with me. I have to be honest - I'm difficult, I get frustrated easily, and I want to do things myself but don't know how, so I feel stupid. She guided me step by step through certain basics that finally made it possible for me to have a decent-looking website that makes sense. I'm very happy with what we have so far. But mostly I'm amazed that someone had the patience to work with me for 20 whole minutes!
Vickie caputo
Professional Results Without Web Design Experience
When I signed up for Bluehost's Pro Design Service, I was looking for a way to create a professional website without needing to become a web designer. The service has exceeded my expectations. I work directly with Radny, my Bluehost website specialist. He is always professional, friendly, and responsive. Whenever I submit a request, he completes it quickly and accurately. What really stands out is his commitment to customer satisfaction. He consistently follows up with a phone call to make sure the requested changes were completed correctly and to see if I need anything else. For me, the biggest benefit is how easy he is to work with. Website development can be intimidating for someone without technical experience, but Radny makes the process simple and stress-free. His support has helped me continue developing my website with confidence. I highly recommend Bluehost Pro Design Service to anyone who wants a professional website but prefers expert assistance rather than building it alone.
John
The customer service rep was patient in…
The customer service rep was patient in explaining the process and very knowledgeable. He communicated each step thoroughly and clearly - especially for someone like myself who is not tech-savvy. The migration was done quickly, and I am extremely satisfied.
IAN
Tech support is usually excellent and…
Tech support is usually excellent and knowlegeable. Although, to be honest, the women are usually better at it than the men! (Says me, a man). But the men are almost as good. Pooja especially was great, she hung in there with me and kept digging and digging and experimenting until what wasn't working, worked. She took ownership and made sure she solved the issue. That's rare these days and always very appreciated when I find people with a real work and ownership ethic. Bluehost overall, pretty good, but a little limited with the shared servers. You can use Python and PHP, MySQL/Maria but not Nodejs (therefore Next.js), for example. But if you're not using something like that, it's very competitively priced, especially with 24/7 good tech support. I've been using them for 7 years now. One caution: Before you sign up on shared servers, make sure that what stack you need to use is supported. 6:58 PM
Don McCunn
Human Agents are superior to AI
I have been dealing with three hosting services the last two months. What I have learned is that hosting services set up their software to deal with a myriad of technical details such as Nameservers, SSL Certificates, etc. The AI I have encountered tries to teach the client how to weed their way through the FOREST of technical details using the software the hosting site has set up to handle the details. I have had to deal with hosting issues no more than once or twice a year. I am not a techie. It is agony to have AI as a guide teaching me what to do rather than a human who knows exactly what to do. I have wasted days getting it wrong when human support can solve the issues in minutes. The Human Agents know exactly how the company's software works and how to walk through the FOREST of technical settings to get the necessary results. This allows the client to helicopter over the FOREST to have websites that meet their needs. BlueHost seems to really understand this. It is my experience that Hostinger seems to think AI is better than the human tech support people. People who for decades have done exactly what needs to be done multiple times a day. If you are looking for a hosting service my experience is that you should definitely consider BlueHost.
esra
The CS rep is another reason why I am…
The CS rep is another reason why I am staying with BlueHost, very helpful.
Frances Shepherd
Bluehost's AI and representatives are…
Bluehost's AI and representatives are excellent in resolving issues.
Carlos Araiza
always so helpful and courteous
always so helpful and courteous. my subscription is almost time to renew and I will not leave due to their great customer service. Thank you for always helping me.
NickiLab
Extremely knowledgeable and helpful
Extremely helpful with billing issues and email storage options. Very knowledgeable and friendly. Reasonable prices. Quick service.
Robert Walker
Technical Support from JET Was Outstanding
This is the first time in more than 10 years with Bluehost where I had a serious issue. I was NOT allowed to log into the back end on one of my 3 websites. In addition, the people who visit them, could not gain access to the site. We were all met with a DATABASE ERROR message, which I never saw before in over 10 years with rock solid, Bluehost. I was transferred to JET in VPS Technical Support and he was outstanding. Jet was patient, he listened to my concerns, he analyzed the problem, and then told me he was confident he could resolve the issue. Sure enough, in less than 7-8 minutes, Jet resolved this serious problem. Then I told him about a 2nd frustrating problem I was having with WHM access to the design area of my website. Within 2 minutes, Jet resolved that issue also. I cannot begin to thank Jet for his patience, understanding, and excellent knowledge. Robert T.
loun long
Bluehost has provided exceptional…
Bluehost has provided exceptional customer services. Our company uses the Professional Titian Email and the created our website through Bluehost. They're able to help with any technical errors and issues.
Kemper Fant
They have exceptional customer service…
They have exceptional customer service on the technical end. They’ve helped me in so many ways.
Cheryl Elton
My issue with Bluehost was resolved in a timely manner
My issue with Bluehost was resolved relatively quickly today (1/2 hr. phone time with rep, followed by about 8 hours for website to sync.) Overall, the support team has always been helpful with any of my website hosting or domain issues, but occasionally I've experienced long wait times in the past.
Rich M.
We’ve used Bluehost as part of our infrastructure.
We’ve used Bluehost as part of the infrastructure behind Rogue Media Solutions, and at this point we’ve put it through a lot more than a basic small-business website. We manage multiple WordPress sites, client projects, DNS, SSL, staging, migrations, email-related configurations, and a growing number of local businesses through our hosting environment. Overall, Bluehost has given us a solid foundation to build on. What I appreciate most is that we’ve been able to grow without immediately having to rebuild our entire hosting stack. When something does come up, support has generally helped us get pointed in the right direction, and the platform gives us enough control to actually manage our clients properly rather than treating every website like a basic DIY site. No hosting company is perfect. There are occasional delays with DNS, SSL provisioning, caching, or changes propagating, and sometimes you have to know enough to diagnose what you’re actually looking at before contacting support. But that’s infrastructure. What matters to me is whether the system is dependable once configured correctly, and ours has been. For a small agency like Rogue Media Solutions, Bluehost has allowed us to spend more time building websites and helping local businesses instead of constantly fighting the server they live on. So far, it’s been a good fit for where we are and where we’re headed. — Rich Rogue Media Solutions
Bartels Benjamin
The agent was nice and precise
The agent was nice and precise, and the information was very helpful
Bishop, Kim
Representative was very helpful
Representative was very helpful as Ai was unable to resolve my issue.
Max Bedacht Jr.
My problem was resolved very quickly
My problem was resolved very quickly
Cheraka Hakim
verry helpfull
verry helpfull
Why choose Bluehost?
Bluehost has everything you need to build a successful online presence. Get super-fast hosting, online store capabilities, WordPress expertise, and more.
Cloudflare CDN: Boost your website performance & reduce load times with Cloudflare, an advanced Content Delivery Network. Faster load times translate into better user experiences, improved SEO, higher traffic, and increased conversion rates.
Caching technology: With server-level caching, your servers return web pages faster, improving load times for your website.
NVMe Storage: Our server infrastructure is powered by Dell rack mount servers, using AMD EPYC chips with superior processing power, DDR5 RAM, and ultrafast NVMe storage. You get MySQL 8 and the latest PHP version running on ultrafast NVMe storage which significantly enhances performance.
Set up your website easily and start selling by following these simple steps:
Sign up for a Shared Hosting Plan: Choose a plan that meets your requirement.
Complete Onboarding: Use our AI Site Creation and answer a few simple questions to quickly create your website.
Pick a theme: Choose the right color, font, and layout for your web pages and see your website come to life.
Add exciting features: Choose helpful plugins for speed, security, and lead generation right from the start.
Publish your website: Make your website live and start selling.
Get visitors: Use Yoast SEO or our SEO Consultation services to improve your search rankings.
24/7 Availability: Our team of experts is available 24/7 to help you with issues you may have while building your website.
Phone & Chat Support: Bluehost offers both phone & chat support. Connect with us as you like.
Website Design Services Available: Need help building your website from scratch? Learn more about Bluehost Website Design Services.
SSLs: Customers buy more from a secure site. Protect customers' sensitive information—like passwords, usernames, and payment information—from malicious third parties. Maximize your site's trustworthiness with an SSL certificate. Bluehost offers 2 types of SSL Certificates:
- FREE SSL powered by Let's Encrypt that's bundled with all the plans.
- Premium SSL powered by Comodo that comes with a warranty of $10,000 to provide you an assurance that your site is safe to collect payments from customers.
CodeGuard Backups: Never lose your precious work! Get automated, backups and monitoring for your site, plus one-click restore with CodeGuard.
SiteLock: Protect your website from malicious attacks, spammers, and hackers. With SiteLock, you can guard your site against search engine blacklists, all while detecting malware and protecting your site from costly downtime.
Partnership with WordPress: Bluehost and WordPress have worked closely since 2005 to create a hosting platform ideal for running WordPress websites.
WordCamp Sponsorships: Bluehost strives to support the WordPress community to grow the open-source ecosystem. We sponsor and help community groups, regional and local WordCamps, and contribute actively to the WordPress Project.
WordPress Education: We also facilitate learning and education through multiple webinars, masterclasses, & our own WordPress Academy.
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