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Knowledge Base
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Account Merged into Bluehost: Key FAQs About the Account Manager

We are excited to welcome you to Bluehost and answer some key questions you may have about your new account experience in our Account Manager FAQ. Your Account Manager features a simple design and better tools to help you manage your site easily. We've gathered important information to help you with the login process and service updates. If you want to know how to access your account or how this will affect your services, our FAQ section has the answers.



Q: Where do I log in?

A:  The login process won’t change much. Simply open our website, click the Login button, and use your current credentials to log into your account. To learn more, please see How To Login to Account Manager. 

 

Q: Will my renewal dates or billing cycles change?

A: No, your renewal dates and billing cycles will not change, and you will still be able to update renewal settings at any time. Please see How to Use the Renewal Center to learn more. 

 

Q: Will my server change (migration)?

A: No, your hosting server and content will not move. 

 

Q: Do I need to make any changes on my end to ensure a smooth transition? 

A:No, all changes and settings will automatically update on our end.

 

Q: Is my support changing?

A: No, you will still have access to our support team. See our Contact Us page to chat or find our phone number. 

 

Q: Where do I log into webmail​​​​​?

A: To learn more about logging into webmail, please see How To Access Webmail: Log into Your Email Account. 

 

Q: How do I access my payment and billing information?

A: To review your payment history and receipts, please see View Billing Receipts and Payment History.

 

Q: How do I navigate the new home page? 

A: The new home page and user interface are designed intuitively for ease of use. You can review User Experience: New vs Old View Side-by-Side Comparison to learn more about the new navigation and features. 

Summary

In your Bluehost account, the Account Manager helps you manage your account more easily with a new interface and better tools. Our Account Manager FAQ answers your key questions to make sure you have a smooth transition from logging in to getting service updates. We are dedicated to continuously improving your experience based on your feedback.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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