Verification for New Hosting Account

Verification is a fraud prevention procedure that we conduct for all our customers when a hosting account is first purchased. This process is fully automated but, in rare cases, may require human action.

• Why Does a New Hosting Account Need Verification?
• Verification for Fraud Prevention
• Summary

Why Does a New Hosting Account Need Verification?

Setting up a new hosting account involves a verification process to ensure security and accuracy and to prevent fraud. Here are some reasons why verification is necessary:

• Identity Verification: Hosting companies need to confirm the identity of their clients to prevent fraudulent activities. This is crucial to protect both the company and its clients from potential misuse of services, such as spamming, illegal content distribution, or phishing attacks.
• Payment Fraud Prevention: Verification helps in preventing payment fraud by ensuring that the credit card or payment method being used belongs to the person setting up the account. This is important because hosting services are often targets for fraudsters using stolen credit card information.
• Compliance with Legal Requirements: Hosting providers may be required by law to collect and verify certain information about their customers. This can include laws related to internet governance, cyber security, and international trade. Verification ensures that the hosting provider complies with these regulations.
• Service Accuracy: By verifying the information provided by new customers, hosting companies can ensure that they provide the appropriate services that meet the customer's needs and are in line with the service agreements.
• To Prevent Abuse: Hosting services can be abused for various illegal activities. Verification helps minimize the risk of such abuses by ensuring that only legitimate and accountable individuals and organizations can access the services.
• Ensuring Contactability: It's important for hosting companies to be able to contact their clients for billing, support, and service updates. Verification of contact details helps maintain effective communication channels.

The verification process can vary between hosting providers but often involves:

• Submitting personal or business information.
• Confirming email addresses.
• Sometimes, additional documentation is provided for identity or payment verification.

This process is critical in establishing a trusting relationship between the hosting provider and the client, ensuring a safer and more reliable hosting environment for everyone involved.

Verification for Fraud Prevention

If there is evidence that an account may have been created using stolen information, we may reach out to you to ask a few security questions using the contact information provided at signup. Once we confirm the account as legitimate, we unlock or activate the new web hosting account to give full access to additional features, domains, and upgrades. If we discover a purchase was unauthorized, we can more easily reverse any illegitimate charges. This also empowers individuals to proactively address the possibility that their information is compromised. They can contact financial institutions to prevent further abuse and avoid potential fees and headaches.

Summary

The verification process for new hosting accounts plays a pivotal role in safeguarding against fraud, ensuring the integrity of transactions, and maintaining compliance with legal standards. By rigorously verifying the identity of clients and the authenticity of their payment methods, hosting providers create a secure and trustworthy environment. This protects both the providers and their clients from potential misuse and ensures that services are delivered accurately and effectively, establishing a foundation of trust essential for successful hosting experiences.