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Knowledge Base

How to Manage DNS in Agency Hosting

The Domain Name System (DNS) is the backbone of the Internet. It translates human‑readable domain names like example.com into IP addresses that guide users to the correct web server. Proper DNS configuration in Agency Hosting is essential for optimal site performance, security, and reliable accessibility. This guide explains how to manage DNS records, set up Cloud Hosting requirements, and map your root domain—whether your domain is registered with Bluehost or a third‑party provider.

Key DNS Requirements for Agency Hosting

To properly configure DNS for Cloud Hosting, the following requirements must be met:

  • Only the root domain (e.g., example.com) can be set as the primary domain.
  • The www version (www.example.com) must be redirected to the root domain using a CNAME record.
  • Cloud Hosting requires two A records pointing to two different IP addresses to support load balancing and redundancy.

Example Cloud Hosting DNS Setup

  • Type: A Record
    • Refers to: @
    • Points to (Target): IP #1
  • Type: A Record
    • Refers to: @
    • Points to (Target): IP #2
  • Type: CNAME
    • Refers to: www
    • Alias to (Target): root domain or @

What is DNS and How It Works

DNS functions like the Internet’s phonebook:

  1. A user enters a domain name into a browser.
  2. DNS servers locate the corresponding IP address.
  3. The browser connects to the server hosting the website.

Efficient DNS configuration helps ensure faster load times, reduced latency, and consistent availability.

For a deeper background, see What Are DNS Records? Understanding the Basics, which explains common DNS record types and how they connect domains to websites.

Benefits of Managing DNS in Agency Hosting

Managing DNS directly in Agency Hosting offers several advantages:

  • Improved Performance: Optimized DNS resolution helps deliver faster page loads worldwide.
  • Scalability: Easily manage multiple domains and subdomains as your site grows.
  • Enhanced Security: Helps reduce risks such as DNS spoofing and cache poisoning.
  • Centralized Control: Manage DNS records, email routing, and subdomains from a single interface.

Accessing the Advanced DNS Records

You can access and manage DNS records through either the Domains tab or the Websites tab in your Bluehost control panel.

Access via the Domains Tab

  1. Log in to your Bluehost Portal.
  2. In the left-hand menu, click Domains.

    Bluehost Portal - Domains Tab
     

    • If you have one domain in your account, you will be taken directly to the domain management panel.

      Bluehost Portal - Domains Overview
       

    • If you have multiple domains in your account, click the domain you wish to manage to access the domain management panel.

      Bluehost Portal - Domains Multiple
       

  1. Click the DNS tab.

    Domains tab - DNS tab
     

Access via the Websites Tab

  1. Log in to your Bluehost Portal.
  2. In the left-hand menu, click Websites.
  3. Click the Manage button located next to the website you want to manage.

    Bluehost Portal - Website Manage button
     

  1. Navigate to the Domains tab in the top menu.
  2. Click the vertical ellipsis (⋮) icon next to the domain.
  3. Select Advanced DNS Editor.

    Cloud Hosting Advanced DNS Editor dropdown
     

Managing Advanced DNS Records

Adding New DNS Records

  1. In Manage Advanced DNS Records, click + ADD RECORD.

    Domains tab - DNS tab - + Add Record button
     

  2. Choose either:
    • Single Advanced DNS Record (add one record at a time).
      1. Select the record type and enter its values.

        Add a Single DNS record
         

      2. Click ADD to save the new DNS record.
         
    • Multiple Advanced DNS Records (add several records at once).
      1. Select the record type from the dropdown, then click on CONTINUE.

        Add Multple DNS Records pop-up
         

      2. Click the + ADD MORE RECORDS button to add more DNS records

        Multiple Records - Add More Records
         

      3. Click the SAVE button.

Modifying Existing DNS Records

  1. In Manage Advanced DNS Records, locate the DNS record you want to update.
  2. Click the vertical ellipsis (⋮) icon on the right, select Edi.

    DNS tab - Edit
     

  3. Make the necessary changes.

    Edit DNS popup
     

  4. Click EDIT to save

Deleting DNS Records

  1. In Manage Advanced DNS Records, locate the DNS record you want to remove.
  2. Click the vertical ellipsis (⋮) icon on the right, select Delete.

    DNS tab - Delete DNS
     

  3. Click DELETE to confirm.

    Confirm deletion pop-up

Summary

Effective DNS management in Agency Hosting is critical to maintaining website performance, availability, and security. By following this guide, you’ve learned how to:

  • Meet Cloud Hosting DNS requirements
  • Access the Advanced DNS Manager
  • Add, modify, and delete DNS records confidently
  • Properly map your root domain and configure CNAME records

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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