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How to View and Manage Backup History in Xcitium

The View Backup History in Xcitium provides a centralized dashboard for monitoring and managing all your website backups.

With this tool, you can check backup status, troubleshoot failures, and restore your website data quickly and confidently.

What You Can See in Backup History

When you open your backup history, you can:

  • View backup date and time
  • Check backup status (completed or failed)
  • See which files were included or skipped
  • Access restore and download options

This helps you quickly understand your website’s backup health and readiness for recovery.

Your backups are stored for up to 90 days only. After that:

  • Older backups are automatically deleted
  • You will no longer be able to restore or download

If your backup storage becomes full:

  • New backups may fail
  • You’ll see alerts in your dashboard

To keep your backups running smoothly:

  • Delete backups you no longer need
  • Upgrade your storage if you run out of space
  • Regularly check your backup status

When You Should Use Backup History

You can use this page to:

  • Confirm Backups Are Successful
    Make sure your backups are completed properly, and your data is protected.

  • Troubleshoot Failed Backups
    Identify issues and review logs to fix problems.
  • Restore Your Website
    Recover files or your full site from a previous backup.

  • Download Backup Copies
    Save backup files to your local device for extra security.

  • Track Changes
    Review file additions, deletions, or updates over time.

Why This Matters to You

By checking your backup history regularly, you can:

  • Ensure your backups are working correctly
  • Always have a restore point ready
  • Protect your website from data loss or errors

Access View Backup History

  1. Log in to your Bluehost Portal.
  2. In the left-hand menu, click Websites.
  3. Click the Manage Site button located next to the website you want to manage.

    Bluehost Portal - Website Manage button
     

  1. Click Backups in the top menu.
  2. Under Premium Backup Services, click Manage for Xcitium.

    Bluehost Portal - Website Tab Manage Xcitium
     

  3. Navigate to the Backup section in the left menu, then click View Backup History.

    Bluehost Portal - Website Tab Manage Xcitium
     

How to Read Your Backup History Data

Bluehost Portal - Website Tab Manage Xcitium Backup History Dashboard
 

Date

See exactly when each backup was created. Use this to choose the correct restore point.

Backup Status

Helps quickly identify successful backups, ongoing processes, or failures that may require action.

Here’s what each status means:

  • Completed – Your backup was successful
  • Completed Partially – Some files were skipped
  • In Progress – Backup is still running
  • File Backup Failed – File backup failed
  • DB Backup Failed – Database backup failed
  • Failed – Backup did not complete

If something fails, check the Progress Tracker for details.

Files Added

Shows the number of new files included in the backup. This typically increases when new content is uploaded or during an initial/full backup.

Files Removed

Displays the number of files that were deleted since the previous backup. This helps track cleanup actions or removed data over time.

Files Modified

Indicates how many files were updated or changed since the last backup. Use this to monitor ongoing activity or frequent updates to existing files.

Files Not Backed Up

Shows files that were excluded or skipped during the backup process.
This may happen due to:

  • File restrictions
  • Errors during backup
  • System limitations

Progress Tracker

The Progress Tracker helps you:

  • See each step of the backup process
  • Identify where failures happened
  • Review timestamps for each action

To view it:

  1. Find a backup entry.
  2. Click View under Progress Tracker.

    Bluehost Portal - Website Tab Manage Xcitium - Backup History Progress Tracker Details
     

  3. Review backup progress tracker details.

    Bluehost Portal - Website Tab Manage Xcitium - Backup History Progress Tracker Details
     

You can also download logs for detailed troubleshooting.

Option

Provides actions for a selected backup, including restore and download functions.

Click Options next to a backup to:

Bluehost Portal - Website Tab Manage Xcitium - Backup History Options
 

  • Restore website files
  • Restore your database

    Bluehost Portal - Website Tab Manage Xcitium - Backup History Options
     

Be careful: restoring may overwrite your current data.

Restore

Allows you to view all restore request files from previous backups. By clicking List, available files can be browsed along with their details and status.

Bluehost Portal - Website Tab Manage Xcitium - Backup History Restore
 

Bluehost Portal - Website Tab Manage Xcitium - Backup History Restore
 

Download

Lets you save a copy of your backup files to your local device. Clicking List displays the available files you can download for offline access or safekeeping.

Bluehost Portal - Website Tab Manage Xcitium - Backup History Delete
 

Bluehost Portal - Website Tab Manage Xcitium - Backup History Delete
 

Delete

Bluehost Portal - Website Tab Manage Xcitium - Backup History Delete
 

  • Removes the backup permanently
  • Cannot be undone
Only delete backups you no longer need.

Summary

With Xcitium Backup History, you can:

  • Monitor your backup performance
  • Fix backup issues quickly
  • Restore your website when needed
  • Keep your website data safe

By reviewing this regularly, you ensure your website stays protected and recoverable at all times.

If you need further assistance, Bluehost Chat Support is available 24 hours a day, 7days a week while Bluehost Phone Support is available 7 days a week from 7 am-12 midnight EST. 

  • Chat Support -  While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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