How to Restore Website Files and Database with Xcitium

The Backup Restore feature allows you to recover your website files and database when issues occur—such as errors, missing files, or data corruption.

• Access Backup Restore
• Choose Your Restore Option
• Track Restore Progress
• Summary

Access Backup Restore

1. Log in to your Bluehost Portal.
2. In the left-hand menu, click Websites.
3. Click the Manage button located next to the website you want to manage.

   
    

4. Click Backups in the top menu.
5. Under Premium Backup Services, click Manage for Xcitium.

   

6. In the left menu, go to Backup and click View Backup History.

   

7. Click Options next to the backup you want to restore.

   

Choose Your Restore Option

You will be prompted to select what type of restore to perform:

• File Restore – Restore website files
• Database Restore – Restore website data

File Restore

Use this option to recover website files:

• Option 1: Restore All Files (Full Website Recovery)
• Option 2: Restore Selected Files (Targeted Recovery)

Option 1: Restore All Files (Full Website Recovery)

Use this if your entire site needs to be restored.

Best for:

• Completely broken website
• Full site recovery

Steps:

1. Go to File Restore.
2. Click Auto Restore All Files.

   

3. Confirm the Auto Restore action.

   

   • All your current files will be replaced.
   • You’ll see a success message when complete.

Option 2: Restore Selected Files (Targeted Recovery)

Use this if only part of your site needs fixing.

Best for:

• Missing images or assets
• Fixing specific errors

Steps:

1. Go to File Restore.
2. Click Selective Auto Restore.

   

3. Select files or folders you want to restore.

   

4. Click Continue.
5. Confirm overwrite then click Restore.

   

   • Once the restore starts, it cannot be stopped.
   • Only selected files are restored.
   • Other files remain unchanged.

Database Restore

Use this option to restore your entire website database.

Best for:

• Corrupted database
• Incorrect website content

Steps:

1. Go to Database Restore.
2. Click Auto Restore Database.

   

3. Confirm the Auto Restore action.

   

   • Your database will be fully replaced.
   • Includes content, users, and settings.

Track Restore Progress

To monitor your restore:

1. Return to the Backup History dashboard.
2. Check progress under the Backup Restore section.

For more details, refer to:
How to View and Manage Backup History in Xcitium (Restore)

Summary

Backup Restore feature provides a reliable way to recover your website whenever issues arise, whether it’s fixing a small error or fully restoring your site. By carefully choosing the correct restore option and backup version, you can quickly get your website back to a stable state. Just remember to review your selections, keep a copy of your backups, and proceed with caution since changes cannot be undone once the restore begins.