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Knowledge Base
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Getting CodeGuard Set Up for Backups

Configuring CodeGuard's First Backup

To begin, you will need:

  • Website URL
  • Hostname/IP address
  • SFTP/FTP username
  • SFTP/FTP password
  • Port number

Once you have gathered this information:

  1. Log in to the Account Manager.
  2. Click the Websites tab from the side navigation menu to the left.
    Websites Tab
  3. Hover over the website you wish to manage, and click the SETTINGS button.
    Website Settings
  4. Click the BACKUPS tab, then, scroll down to click MANAGE CODEGUARD. The CodeGuard dashboard will load.
    Backup Tab
  5. From here, click the Add FTP/SFTP Website button.
    Add FTP/SFTP Website
  6. Enter the credentials you gathered earlier in their corresponding box.
    Enter Credentials
  7. Once credentials have been entered, click the Test Website Connection button.

    Tip! If the credentials you entered are correct, you will be brought to the next step.

  8. To select which files are backed up, check the box next to the directory you would like to be the root directory.

    We recommend choosing the directory that contains all files you would like backed up. Keep in mind that any new files/folders added to your root directory in the future will be added to your backups.

  9. Once a folder has been selected, click Select Root Directory.
    Select Root Directory
  10. Scroll down to the next section to select the content that you would like backed up.
  11. To select everything inside the designated root directory, simply click the checkbox next to the root directory. Selecting any folder will automatically include its entire contents.
  12. Click Begin First Backup to start backing files up.
    Select Folder and Begin First Backup
  13. Once the website backup has begun, you will be prompted to add a database.
  14. Under the Files section, click the Add Database button.
    Select Folder and Begin First Backup
  15. Enter your database hostname or IP Address to test the connection.
    To know more about on how to get the database information please visit this page How to Add a Database to Your CodeGuard Account.
    Select Folder and Begin First Backup
  16. Click the Next Step button.
    Add a Database
  17. If you receive a notification that IPs are not whitelisted, you can disregard it for now.
  18. Click Next Step. This screen will check firewalls.
  19. Make sure all IP Addresses are listed, then click Next Step.
    Whitelist IP Addresses
  20. You will be asked to enter database credentials. Add the database username and password, and click Next Step.
    Enter Credentials
  21. Add any other databases the customer wishes to have backed up, then click NextStep.

Congratulations! The first scan has been set up. You can return to the Dashboard to monitor progress at any time.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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